Housekeeping Attendant

Crystalbrook Flynn; Cairns Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

50% F&B discount across Crystalbrook餐厅

$99 room rates and friends/family rate

Enhanced parental leave

Sustainable luxury practices

Internal mobility program

Online learning & training platforms

Team engagement events

Job summary

Crystalbrook Flynn, located in Cairns, is seeking a proactive Housekeeping Attendant to maintain pristine guest rooms and public areas. You will join a lively team and contribute to a welcoming, high-standard guest experience in a dynamic hospitality environment.

This casual role offers 24–38 hours per week with potential for extra shifts based on guest demand and operational needs. Training and guidance are provided to support your development and success.

Qualifications

• Prior housekeeping or cleaning experience in a hotel environment is preferred.
• Excellent organisation and time management skills.
• Strong attention to detail in cleaning and room presentation.
• Passionate about providing friendly, personalised customer service.
• Ability to work independently and as part of a team.
• Flexibility to work across a 7-day roster, including weekends and public holidays.

Responsibilities

• Maintain exceptional cleanliness and presentation standards across guest rooms.
• Create welcoming, well-presented spaces that reflect Crystalbrook Flynn.
• Work with the housekeeping team to meet operational standards and timelines.

Skills

Housekeeping

Organization

Attention to detail

Customer service

Teamwork

Flexibility

Job description

Crystalbrook Collection is a bold and sustainably minded hotel group redefining luxury hospitality in Australia.

Driven by our spirit of wonder, we create locally unique hotels, restaurants and guest experiences that reflect the character of their place and the personality of our people. We believe luxury should feel considered, creative and responsible, with experiences that leave a positive impression on our guests, our collaborators and the communities we are part of.

As our collection continues to grow, including the opening of Crystalbrook Sam in Adelaide at the end of 2026 and Crystalbrook Aurora in Canberra in early 2027, we are entering an exciting new chapter.

Guided by our values — We are Customer Obsessed, We are Collaborators and We are Courageous — we are building more than hotels. We are building careers, experiences and a new standard of hospitality.

Crystalbrook Flynn is the social butterfly of Cairns — bold, energetic and always at the centre of the action.

Located in the heart of the Cairns CBD and just steps from the Esplanade, Crystalbrook Flynn brings together stylish accommodation, vibrant dining and a lively sense of personality. With 311 rooms and suites, three of the city’s most exciting restaurants and bars, two glass swimming pools, conference and event spaces, Eleme Day Spa and a 24-hour fitness centre, Crystalbrook Flynn is designed for connection, celebration and memorable guest experiences.

Fresh, fun and full of energy, Crystalbrook Flynn is a hotel that never stands still - where innovation, style and tropical city living come together.

The Opportunity:

Join the Housekeeping team and take pride in creating spaces that shape how our guests feel from the moment they arrive. As a Housekeeping Attendant, you will play an essential role in maintaining exceptional cleanliness and presentation standards across our guest rooms, ensuring every space feels welcoming, intentional and unmistakably Crystalbrook.

You will enjoy working with a high level of trust and independence, balanced by strong teamwork and shared standards. Supported by a professional and collaborative housekeeping team, you take ownership of your work, notice the details others might overlook, and take genuine satisfaction in creating calm, well-presented spaces that leave a lasting impression on every guest stay.

This is a casual role offering 24–38 hours per week, with the opportunity for additional shifts depending on operational requirements.

The Talent:

You are someone who takes pride in creating spaces that feel immaculate, welcoming and thoughtfully presented. Experience and knowledge of housekeeping operations is great - however, we love to train those with a passion for our industry. Whether you have experience already or are just beginning your hospitality journey, you bring care, reliability and an eye for detail to everything you do.

• Previous experience in housekeeping or cleaning within a hotel environment (preferred but not essential)
• Excellentorganizationand time management skills.
• Strong attention to detail in cleaning and room presentation.
• Passionate in providing friendly, personalizedcustomer service.
• The ability to work independently and as part of a team.
• Flexibility to work across a 7-day roster, including weekends and public holidays

Why Us:

AtCrystalbrookCollection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:

• 50% F&B discount across allCrystalbrookrestaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027.With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.