House Team Leader

Essential Nursing And Disability Services; Western Australia; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Flexible work arrangements

Superannuation

Novated lease

Learning & development opportunities

Inclusive work culture

Job summary

Essential Nursing and Disability Services is seeking a House Team Leader to oversee a NDIS residential house and provide expert field supervision, coaching and mentorship to support workers, ensuring safety, compliance and person-centred care. The role focuses on maintaining participant wellbeing and meeting regulatory standards.

You will lead daily operations, support medication management, documentation, incident reporting and WHS compliance while collaborating with participants, families,

Qualifications

• Minimum 3–5 years of leadership in disability/community care.
• Current First Aid & CPR.
• NDIS Worker Screening (or ability to obtain).
• National Police Clearance.

Responsibilities

• Lead the day-to-day operations of the house to ensure safe, compliant service delivery.
• Promote clinical safety including medication management and infection control.
• Maintain communication with participants, families, nurses and stakeholders.
• Supervise and coach Support Workers to sustain high performance and compliance.
• Ensure accurate documentation, incident reporting and WHS compliance.
• Ensure person-centred care aligned with support plans and NDIS standards.
• Foster a safe, inclusive home environment and drive continuous improvement.
• Identify opportunities to enhance service quality and team capability.

Skills

Communication

Organisation

Problem-solving

Leadership

Team coaching

Education

Cert IV in Disability

Diploma in Community Services

Enrolled/Registered Nurse or equivalent

Tools

ShiftCare

QUASR

Employment Hero

SharePoint

MS Office

Job description

Job Description

About the Company:

Essential Nursing and Disability Services is a diversity-led NDIS care and community services provider committed to excellence in everything we do. Our unique team partners with stakeholders to deliver person-focused caring services across the disability sector, ensuring each participant receives the support they need to thrive. We recognise that every participant has individual needs, aspirations, and preferences. That's why we take the time to listen, understand, and tailor our services to ensure each person can achieve their full potential and enjoy a fulfilled life at home and within their community.

About the Role:

The House Team Leader at Essential Nursing and Disability Services is responsible for the operational leadership and day-to-day management of a NDIS residential house. This pivotal role involves providing expert field supervision, coaching, and mentorship to support workers to ensure the delivery of exceptional, timely, and person-centered support. The core focus is maintaining the safety and well-being of participants, ensuring strict compliance with NDIS standards, documentation, and incident management to achieve optimal outcomes for all stakeholders.

Key Responsibilities:

• Lead the day-to-day operations of the house, ensuring safe, efficient, and compliant service delivery.
• Promote clinical safety by supporting medication management, infection control, risk management, and escalation processes.
• Maintain effective communication with participants, families, Registered Nurses, Support Delivery Leaders, allied health professionals, and other stakeholders.
• Supervise, coach, and support Support Workers to maintain high performance, compliance, and a positive team culture.
• Ensure accurate documentation, incident reporting, and compliance with WHS, QUASR, and organisational policies and procedures.
• Ensure participant care is person-centred, aligns with individual support plans, and meets NDIS Practice Standards.
• Foster a safe, respectful, and inclusive home environment that promotes participant wellbeing, independence, and dignity.
• Drive continuous improvement by identifying opportunities to enhance service quality, operational efficiency, and team capability.

About You:

You are a proactive and compassionate leader with experience in the disability, community services, or healthcare sector. You are committed to delivering person-centred support, leading teams with integrity, and maintaining high standards of quality, safety, and compliance.

You have strong communication, organisational, and problem-solving skills, with the ability to supervise staff, build positive stakeholder relationships, and manage competing priorities. You are confident in making operational decisions, promoting a positive team culture, and driving continuous improvement to achieve the best outcomes for participants and the organisation.

Essential Requirements

• Cert IV in Disability/Diploma in Community Services/Enrolled/Registered Nurse or equivalent
• Minimum of 3–5 years of demonstrated leadership and management experience in disability, community care, or similar service environment.
• Current First Aid & CPR
• National Police Clearance
• NDIS Worker Screening (or ability to obtain)
• Valid WA Driver's Licence and access to a reliable vehicle (as required)
• Flu vaccination record 2026

Highly Regarded

• Experience in NDIS, disability, SIL or community-based services
• Confidence using systems such as ShiftCare, QUASR, Employment Hero, SharePoint or MS Office
• Experience supervising or leading support teams

What's on offer?

• Flexible work arrangements
• $85,000 – $95,000 per annum depending on experience plus super
• Novated lease – saving on tax
• Learning & development opportunities
• Positive and Inclusive work culture