Hotel Services Manager

SA Health; Murray Bridge; On-site; AUD 90,000 - 120,000; Full time

Job summary

SA Health in Murray Bridge is seeking a Hotel Services Manager to lead a team, manage day-to-day operations, and work collaboratively with all Health Service Department Managers to ensure seamless service delivery.

You will oversee catering, housekeeping and laundry, prepare reports and correspondence, and drive the development and review of policies and procedures while guiding projects and change initiatives to boost efficiency and quality across facilities.

Qualifications

• Proven experience in team leadership and managing customer-facing operations.
• Experience working with stakeholders and multiple health service departments.
• Ability to prepare clear reports and correspondence and to drive policy / procedure improvements.

Responsibilities

• Oversee a high-quality range of support services including catering, housekeeping and laundry.
• Prepare reports and correspondence, develop and review policies and procedures.
• Manage projects and change initiatives that improve service efficiency and quality.
• Collaborate with Health Service Department Managers to ensure seamless service delivery.

Skills

Team leadership

Customer service

Stakeholder management

Job description

Reporting to the Director Corporate Services, you will lead a team, manage operations, and work collaboratively with all Health Service Department Managers to ensure seamless service delivery.

Key responsibilities

• As the Hotel Services Manager, you will oversee a high-quality range of support services, including catering, housekeeping, and laundry.


• You will also be responsible for preparing reports and correspondence, developing and reviewing policies and procedures, and managing projects and change initiatives that improve service efficiency and quality.

What you need

• Proven experience in team leadership, customer service, and working with stakeholders.


• Skilled in preparing reports, briefings, and correspondence.


• Experienced in developing, reviewing, and implementing systems, policies, and procedures.