Hotel Manager

Oaks Hotels & Resorts Limited; City of Brisbane; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Generous Leave

Wellness Boost

Job summary

Minor Hotels' Oaks Woolloongabba Suites in Brisbane is seeking a Hotel Manager to lead daily operations, elevate guest experiences, and drive financial performance with a sharp operational mindset.

Reporting to the Cluster General Manager, you will ensure body corporate/ strata compliance, develop a high-performing team, and foster partnerships with guests, owners, and stakeholders to maintain the property as a destination of choice.

Qualifications

• Ter tiary qualification in Hospitality or Business management.
• Experience managing body corporate or strata operations is essential.
• Proven operational and financial management in a hotel environment.

Responsibilities

• Lead daily resort operations and presentation to uphold standards.
• Ensure compliance with body corporate and strata regulations.
• Drive guest experiences through proactive leadership and service excellence.
• Oversee budgeting, forecasting, and cost management.
• Develop and empower a high-performing team.
• Identify opportunities to grow revenue and improve performance.
• Build relationships with guests, owners, and stakeholders.

Skills

Hotel operations

Financial management

Staff leadership

Guest service

Strata knowledge

Education

Bachelor's in Hospitality/Business

Tools

PMS software

MS Excel

Job description

Oaks Woolloongabba Suites is searching for an inspiring and results-driven Hotel Manager to take the lead at one of our Brisbane CBD properties. This is an exciting opportunity for a hotel leader who thrives in a dynamic environment, loves elevating guest experiences, and brings a sharp operational and commercial mindset.

This role is for a hotel professional looking to take their first step or next step within a hotel management position, showcasing your strong background with body corporate / strata management.

Reporting to an experienced Cluster General Manager, you will take full ownership of resort performance - driving service excellence, operational standards, financial outcomes, and strata compliance. With a hands-on approach and natural leadership presence, you’ll shape a high-performing culture and ensure our resort continues to stand out as a destination of choice.

Key Responsibilities

• Leverage your passion, initiative, and strategic mindset to lead daily resort operations and presentation.
• Ensure full compliance with body corporate and strata management regulations.
• Deliver exceptional guest experiences through proactive leadership and service excellence.
• Oversee financial performance including budgeting, forecasting, and cost management.
• Inspire, develop, and empower a high-performing team focused on engagement and accountability.
• Identify and implement opportunities to drive revenue growth and enhance operational performance.
• Build and nurture strong relationships with guests, owners, and body corporate stakeholders .

Qualifications

To be successful you will require the following experience:

• Tertiary qualification in Hospitality/ Business Management
• Experience managing body corporate and/or strata operations is essential.
• Extensive operational and financial management experience within a Hotel environment
• Demonstrated strategic and operational leadership experience, with the ability to drive a culture of accountability and promote staff engagement
• A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
• Excellent verbal, written and interpersonal communication skills
• Passionate about continuous improvement, personal development
• Strong relationship builder who can identify and nurture local partnerships, business opportunities and maintain solid working relationships with guests, owners and staff
• Energetic, positive, and driven to create memorable experiences that inspire guest loyalty.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia and New Zealand.

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Hotel Manager • Brisbane, Queensland, Australia