Assistant Hotel Manager

Minor Hotels Australasia; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career growth

Exclusive hotel deals

Global perks

Retail rewards

Experiences

Wellness support

Banking and insurance

Job summary

Oaks Adelaide Embassy Suites in Adelaide, SA is seeking an experienced Assistant Hotel Manager to support daily operations, deliver exceptional guest experiences, and drive property performance.

You will lead front office, housekeeping and maintenance teams, supervise rostering and training, and ensure brand standards while managing cost control and compliance across WHS and security.

Qualifications

• Experience in a hotel supervisory or assistant management role.
• Strong leadership with a hands-on, solutions-focused approach.
• Excellent communication and interpersonal skills.
• Knowledge of Opera/Fidelio or similar hotel systems is highly regarded.
• Ability to work across varied shifts, including weekends and public holidays.

Responsibilities

• Support the General Manager with day-to-day hotel operations.
• Provide strong leadership to front office, housekeeping, and maintenance teams.
• Ensure delivery of outstanding guest service and swift issue resolution.
• Assist with rostering, recruitment, training, and performance management.
• Maintain property presentation, cleanliness, and brand standards.
• Oversee cost control, productivity, and revenue opportunities.
• Support compliance across WHS, security, and company policies.
• Contribute to continuous improvement initiatives to enhance guest experience.

Skills

Leadership

Communication

Interpersonal skills

Hospitality mindset

Tools

Opera/Fidelio or similar

Job description

Oaks Adelaide Embassy Suitesis seeking an experienced and motivatedAssistant Hotel Managerto support daily operations, deliver exceptional guest experiences, and contribute to overall property performance.

About the Role:

As the Assistant Hotel Manager, you will play a key role in supporting the General Manager with the smooth and efficient running of the property. You’ll lead by example, drive service excellence, and ensure all departments operate cohesively to achieve guest satisfaction and business targets.

Key Responsibilities:

Support the General Manager with the day-to-day operations of the hotel.

Provide strong leadership to front office, housekeeping, and maintenance teams.

Ensure the delivery of outstanding guest service and swift resolution of guest issues.

Assist with rostering, recruitment, training, and performance management.

Maintain property presentation, cleanliness, and adherence to brand standards.

Oversee financial performance including cost control, productivity, and revenue opportunities.

Support compliance across WHS, security, and company policies.

Contribute to continuous improvement initiatives to enhance guest experience and operational efficiency.

Qualifications

Previous experience in a hotel supervisory or assistant management role.

Strong leadership capabilities with a hands-on, solutions-focused approach.

Excellent communication and interpersonal skills.

A passion for hospitality, guest satisfaction, and team development.

Ability to work across varied shifts, including weekends and public holidays.

Knowledge of hotel systems (Opera/Fidelio or similar) is highly regarded.

Additional information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth:Learning and developmentprograms to boost your career.

Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.

Global Perks:International accommodation discounts across our hotel brands.

Retail Rewards:Cashbackand discounts at 400+ top retailers in AU/NZ.

Experiences: Discounted entertainment and activities.

Banking and Insurance:Exclusive health insurance offers and workplace banking benefits.

Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.