Hotel Manager

Oaks Hotels, Resorts & Suites; City of Brisbane; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Career growth

Exclusive hotel deals

Global perks

Retail rewards

Experiences

Banking and insurance

Generous leave

Wellness support

Job summary

Oaks Woolloongabba Suites in Brisbane is seeking an inspiring Hotel Manager to lead daily resort operations, ensure strata compliance, and drive guest experiences in a dynamic CBD setting.

You will report to the cluster leadership and own performance metrics, fostering a high-performing culture with a hands-on leadership presence.

Qualifications

• Experience managing body corporate and/or strata operations.
• Extensive operational and financial management experience within a hotel environment.
• Demonstrated strategic and operational leadership with accountability and staff engagement.
• Track record of maintaining product and service standards whilst maximising revenue and minimising expenses.
• Excellent verbal, written and interpersonal communication skills.
• Passionate about continuous improvement and personal development.
• Strong relationship builder able to identify partnerships and opportunities with guests, owners and staff.
• Energetic, positive and driven to create memorable guest experiences.

Responsibilities

• Lead daily resort operations and presentation with passion and strategic mindset.
• Ensure full compliance with body corporate and strata regulations.
• Deliver exceptional guest experiences through proactive leadership and service excellence.
• Oversee financial performance including budgeting, forecasting, and cost management.
• Inspire, develop, and empower a high-performing team focused on engagement and accountability.
• Identify and implement opportunities to drive revenue growth and enhance operational performance.
• Build and nurture strong relationships with guests, owners, and body corporate stakeholders.

Skills

Verbal communication

Written communication

Interpersonal skills

Leadership

Relationship building

Strategic leadership

Operational management

Education

Tertiary qualification in Hospitality/Business Management

Job description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Woolloongabba Suites is searching for an inspiring and results-driven Hotel Manager to take the lead at one of our Brisbane CBD properties. This is an exciting opportunity for a hotel leader who thrives in a dynamic environment, loves elevating guest experiences, and brings a sharp operational and commercial mindset.

This role is for a hotel professional looking to take their first step or next step within a hotel management position, showcasing your strong background with body corporate / strata management.

Reporting to an experienced Cluster General Manager, you will take full ownership of resort performance - driving service excellence, operational standards, financial outcomes, and strata compliance. With a hands-on approach and natural leadership presence, you’ll shape a high-performing culture and ensure our resort continues to stand out as a destination of choice.

Key Responsibilities

• Leverage your passion, initiative, and strategic mindset to lead daily resort operations and presentation.
• Ensure full compliance with body corporate and strata management regulations.
• Deliver exceptional guest experiences through proactive leadership and service excellence.
• Oversee financial performance including budgeting, forecasting, and cost management.
• Inspire, develop, and empower a high-performing team focused on engagement and accountability.
• Identify and implement opportunities to drive revenue growth and enhance operational performance.
• Build and nurture strong relationships with guests, owners, and body corporate stakeholders.

Qualifications

To be successful you will require the following experience:

• Tertiary qualification in Hospitality/ Business Management
• Experience managing body corporate and/or strata operations is essential.
• Extensive operational and financial management experience within a Hotel environment
• Demonstrated strategic and operational leadership experience, with the ability to drive a culture of accountability and promote staff engagement
• A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
• Excellent verbal, written and interpersonal communication skills
• Passionate about continuous improvement, personal development
• Strong relationship builder who can identify and nurture local partnerships, business opportunities and maintain solid working relationships with guests, owners and staff
• Energetic, positive, and driven to create memorable experiences that inspire guest loyalty.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Currently, we are only accepting applications from candidates who have working rights within Australia and New Zealand.