Hotel Maintenance & Facilities Technician

Hilton Hotels; Darwin; On-site; AUD 55,000 - 75,000; Full time

Job summary

Hilton Hotels is seeking a hands-on Handyperson to support hotel operations by carrying out general maintenance, painting, and routine repairs across facilities and guest areas. You will respond to maintenance requests, perform inspections, and update work orders in the M1 system, ensuring safety and quality standards.

Work with the team to minimize guest disruptions, maintain pool and public spaces, and uphold Hilton's hospitality standards through proactive problem solving and adherence to

Qualifications

• Experience in general building maintenance or a similar maintenance role.
• Practical skills in painting, basic repairs, and maintenance of facilities and equipment.
• Understanding of workplace health and safety practices and safe use of chemicals and equipment.
• Ability to troubleshoot and resolve maintenance issues with minimal supervision.
• Strong customer service focus with the ability to support positive guest experiences.
• Good communication and teamwork skills.
• Ability to prioritize tasks, manage competing demands, and work in a fast-paced environment.
• Basic computer literacy and ability to use maintenance management systems.

Responsibilities

• Perform repairs and maintenance work to approved standards and safe work practices.
• Complete preventive and corrective maintenance tasks, including general non-trade repairs and painting work.
• Perform regular inspections of hotel facilities, rooms, and public areas to identify maintenance requirements.
• Maintain and update maintenance requests through the M1 maintenance system and ensure timely completion of work orders.
• Prioritize maintenance activities based on operational and guest needs.
• Support quality assurance initiatives, including room inspections and rectification of identified defects.
• Maintain hotel pool facilities, including cleaning, chemical testing, and routine maintenance.
• Respond promptly to guest maintenance concerns and contribute to minimizing guest complaints.
• Work collaboratively with team members and other departments to achieve hotel operational goals.
• Support Hilton's sustainability and community engagement initiatives.

Skills

General maintenance

Painting

Safety practices

Troubleshooting

Customer service

Communication

Teamwork

Task prioritization

Maintenance systems

Tools

M1 maintenance system

Job description

Hilton Hotels is seeking a hands-on Handyperson to support hotel operations by carrying out general maintenance, painting, and routine repairs across facilities and guest areas. You will respond to maintenance requests, perform inspections, and update work orders in the M1 system, ensuring safety and quality standards.

Work with the team to minimize guest disruptions, maintain pool and public spaces, and uphold Hilton's hospitality standards through proactive problem solving and adherence to