Housekeeping Team Leader - Rydges Newcastle

Rydges Hotels & Resorts

Newcastle

Presencial

AUD 65.000 - 82.000

Jornada completa

Hace 2 días
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Ventajas ofrecidas por este puesto de trabajo

Dining and hotel stays discounts
Movie tickets & event perks
Seasonal perks at Thredbo
Rapid career growth across hotel &
Paid parental leave
Community & volunteering opportunities

Descripción de la vacante

Rydges Newcastle is seeking a Housekeeping Team Leader to guide a busy crew and uphold high cleanliness standards across guest rooms and public areas. You will coach staff, monitor performance, and ensure safety and compliance to policy.

This hands-on role involves close collaboration with front office and maintenance, with opportunities for rapid career growth within EVT’s hotel network.

Formación

  • Proven experience supervising housekeeping in a hotel or hospitality setting.
  • Strong leadership and ability to motivate and train staff.
  • Excellent attention to detail and high cleanliness standards.
  • Solid understanding of workplace health and safety policies and procedures.
  • Effective communication and coordination with front office and other departments.

Responsabilidades

  • Lead a housekeeping crew to deliver spotless, efficient results each shift, with coaching for growth.
  • Walk the floor, inspect rooms and public areas, and address issues quickly while maintaining safety and policy.
  • Train and develop the team in cleaning procedures, safety practices and guest service.
  • Turn guest requests into great experiences by responding promptly and following hotel policy.
  • Keep supplies stocked by tracking inventory and ordering ahead as needed.
  • Partner with maintenance to spot, report and resolve repair issues before guests notice.

Conocimientos

Housekeeping supervision
Leadership
Attention to detail
WH&S knowledge
Communication
Scheduling & reporting
Inventory control

Descripción del empleo

Housekeeping Team Leader - Rydges Newcastle

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150award winningrestaurants and bars, and 80+ hotels, including QT, Rydges,Atura,LyLo, Independent CollectionandAustralia’s most lovedyear roundalpine resort,Thredbo.Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Onceyou’rein,there’sno limits on where your career could take you.

Key Responsibilities

Lead a housekeeping crew, set the standard for spotless guest rooms and turn every stay into a five-star moment with Rydges.

  • Lead and inspire a housekeeping crew to deliver spotless, efficient results every shift, with regular coaching and feedback that helps your team grow.
  • Walk the floor and set the standard. Inspect guest rooms and public areas, act quickly on anything that’s off, and keep every space safe, compliant and guest-ready.
  • Train and develop your team, from new starters to seasoned pros, in cleaning procedures, safety practices and guest service.
  • Turn guest requests and concerns into great experiences by responding promptly, solving problems with care and following hotel policy.
  • Keep supplies and amenities stocked by tracking inventory and ordering ahead so your team always has what it needs.
  • Partner with the maintenance team to spot, report and resolve repair issues before guests notice them.
What You’ll Bring
  • Proven experience in housekeeping supervision within a hotel or hospitality environment.
  • Strong leadership and team management skills with the ability to motivate and train staff.
  • Excellent attention to detail and commitment to maintaining high cleanliness standards.
  • Solid understanding of workplace health and safety (WH&S) practices and hotel policies.
  • Effective communication and coordination skills, especially with front office and other departments.
  • Proficient in managing schedules, room status reporting, and inventory control systems.
How You Work
  • Daymaker ethos — no one’s too big for the small things.
  • Hands‑on and non-hierarchical — leads from the front.
Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

  • 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
  • $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
  • Seasonal perks at Thredbo.
  • Rapid career growth across our hotel & entertainment network.
  • Paid parental leave; community & volunteering opportunities.

We welcome applicants from all backgrounds.

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