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AustraliaVisas is seeking a Hotel Facilities & Maintenance Manager to oversee building services, maintenance, and facilities across properties in Melbourne. You will lead the maintenance and engineering team, manage budgets and contracts, and ensure compliance with building, fire, and WHS requirements while protecting guest experience.
The role focuses on coordinating facilities projects, supervising contractors, optimizing energy use, and coordinating with housekeeping and front office to
The Hotel Facilities & Maintenance Manager will be responsible for the overall management of building services, maintenance, and facilities across properties. This role leads the maintenance and engineering team, oversees preventative and reactive maintenance programs, manages contractors and budgets, and ensures compliance with building, fire, and WHS requirements, while protecting the guest experience and extending the life of the company's assets.
Coordinate hotel facilities and infrastructure projects, ensuring that maintenance and improvement work is completed according to approved schedules, budgets, and quality standards.
Oversee reactive maintenance, prioritizing jobs that affect guest safety, comfort, and operations, and ensuring timely resolution.
Plan, manage, and control the facilities and maintenance budget, including capital expenditure and cost-saving initiatives.
Select, engage, and manage external contractors and suppliers, negotiating quotes, contracts, and service agreements.
Ensure compliance with building codes, fire safety, essential services, and all statutory inspections and certifications.
Oversee the operation and maintenance coordination of CCTV surveillance, electronic access control, networking infrastructure, fire safety systems, power systems, and other building technologies.
Conduct facility assessments and coordinate inspections to identify maintenance requirements, equipment issues, security risks, and opportunities for operational improvement.
Plan and coordinate refurbishment and minor capital works with minimal disruption to guests.
Monitor energy and utility usage and drive sustainability and efficiency improvements.
Work closely with housekeeping, front office, and operations to coordinate room availability and guest-impacting works.
Prepare regular reports for the General Manager on maintenance performance, costs, compliance, and upcoming works.
Trade qualification (electrical, mechanical, plumbing, or building services) or a degree/diploma in Facilities Management, Engineering, or a related field.
Minimum 5-7 years' experience in facilities or maintenance, including at least 2 years in a supervisory or management role; hotel or commercial property experience is highly regarded.
Proven ability to lead and motivate a technical team and manage contractors.
Sound understanding of Australian building compliance and WHS obligations in Victoria.
Experience managing budgets, quotes, and contracts.
Strong organizational, planning, and problem-solving skills.
Proficiency with Microsoft Office; experience with maintenance management systems is an advantage.
Excellent communication skills and a professional, guest-focused approach.
Minimum 5-7 years' experience in facilities or maintenance, including at least 2 years in a supervisory or management role; hotel or commercial property experience is highly regarded.
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