Host - Deckhand

River to Bay; Brisbane; On-site; AUD 34,000 - 44,000; Full time

Job summary

River to Bay delivers immersive outdoor adventures on Brisbane’s river and bay, offering engaging tours with a focus on wildlife, culture, and history. The Host – Deckhand is a casual, on-the-water role based in Murarrie or Manly, QLD, supporting safe and engaging river and bay tours for up to 20 passengers.

You will welcome guests, provide friendly service, assist with commentary, and help with deck operations and safety. Opportunities for growth as the fleet expands to 24 metres may arise.

Qualifications

• Excellent communication and customer service skills.
• Ability to work outdoors in varying conditions and stand for long periods.
• RSA and CPR/First Aid certificates are required.
• Willingness to work weekends and holidays as per tour schedules.

Responsibilities

• Welcome guests on board and provide friendly, informative service.
• Assist with commentary and hosting activities to enhance the tour experience.
• Support deck operations, rigging and securing equipment, and safe vessel handling.
• Participate in safety drills and follow WH&S procedures; work with skippers and crew.

Skills

Customer service

Excellent communication

Safety awareness

Guest interaction

Crew coordination

Education

RSA

CPR/First Aid

GPH/ESS certification

Job description

River to Bay delivers immersive outdoor adventures on Brisbane’s river and bay, offering fast, smooth trips that showcase local wildlife, history, culture, and fun.

Role Description

The Host – Deckhand is a casual, on-the water role based in Murarrie or Manly, QLD, supporting safe and engaging river and bay tours. You will welcome guests on board, deliver friendly and informative customer service, and assist with commentary and hosting activities to ensure an enjoyable experience. You will support vessel operations and maintaining a clean, safe, and organized deck and passenger areas. Daily tasks include rigging and securing equipment, following safety procedures, assisting with emergency drills, and collaborating closely with skippers and other crew members. The role involves working outdoors in varying conditions, interacting with diverse visitors, and contributing positively to the adventure-focused culture at River to Bay.

We operate an 11-metre vessel that carries a maximum of 20 passengers. Your role on this vessel is crucial, as your personality plays a big part in the tour experience. We are expanding to a larger 24-metre vessel, with a variety of positions available, from Deckhand/Host to Bartender. New hires will primarily be based and trained on one vessel; however, there will be opportunities to move between vessels and advance into other roles.

Your Pay

Pay for this position is at award level based on experience and qualifications - opportunities for pay increases and bonuses are also possible for the right candidate

About You

• You will possess excellent communication and interpersonal skills to provide exceptional customer service, safety for of our customers.
• You will be able to work a variety of shifts: , weekends and public holidays are essential. Majority shifts will be full day in duration.
• You will be able to start work at different locations where our fleet is housed.
• You will be able to take and follow instructions from our Skippers.
• Understand and be committed to Work Health and Safety (WH&S).
• Apply effective conflict resolution skills.
• Very well presented and physically capable of performing the role.
• Comply with all training associated with the role: drills, safety training.
• Possess or obtain an RSA
• Possess or obtain a current CPR/First Aid Certificate
• Comfortable in the water snorkelling/guiding Guests
• GPH/ESS certification highly regarded but not essential
• Availability to work flexible hours, including weekends and holidays, as required by tour schedules.

Successful applicants may be required to approve a criminal background check and show evidence on their right to work in Australia.