Hospitality Operations Leader – Multi-Site Housekeeping

Ozone Hospitality Services; Sydney; Presencial; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Ozone Hospitality Services – Sydney CBD NSW is seeking a capable hospitality professional to manage housekeeping operations across multiple sites, ensuring high standards of cleanliness, service quality and guest satisfaction.

You will work with clients, hotel management and teams to optimise daily operations, control costs, monitor labour, and develop a reliable workforce, with opportunities for career growth.

Formación

• Previous management experience in hospitality, preferably housekeeping or hotel operations.
• Experience leading teams and overseeing multiple sites or departments.
• Strong leadership and communication skills.
• Excellent organizational and time management skills.
• Experience managing labour costs, budgets and daily operations.
• Good understanding of housekeeping standards and workplace health and safety.
• Ability to train, motivate and support team members.
• A practical approach to problem-solving and decision-making.
• Ability to work flexible hours, including weekends and public holidays when required.
• A qualification in hospitality management or a related field is an advantage.

Responsabilidades

• Manage housekeeping operations across multiple properties.
• Ensure high standards of cleanliness, presentation and service quality.
• Lead, support and develop housekeeping teams.
• Recruit, train and supervise staff.
• Monitor staff performance, productivity and labour costs.
• Ensure compliance with health and safety requirements and company policies.
• Conduct regular inspections of guest rooms and public areas.
• Manage cleaning supplies, equipment and stock levels.
• Prepare and monitor operational budgets.
• Build strong working relationships with clients, hotel management and internal teams.
• Manage client feedback and resolve operational issues.
• Identify ways to improve daily operations, service quality and efficiency.
• Support new business opportunities and the growth of the company.

Descripción del empleo

Ozone Hospitality Services – Sydney CBD NSW is seeking a capable hospitality professional to manage housekeeping operations across multiple sites, ensuring high standards of cleanliness, service quality and guest satisfaction.

You will work with clients, hotel management and teams to optimise daily operations, control costs, monitor labour, and develop a reliable workforce, with opportunities for career growth.