Hospitality Industry Experience

Kelsian Group; Sydney; Hybrid; AUD 42,000 - 64,000; Part time

Job summary

SeaLink Sydney Harbour is seeking a motivated Steward to join our onboard team aboard our vessels. You will prepare the venue, serve food and beverages, and help uphold hygiene and safety standards to ensure smooth cruising and memorable guest experiences.

Reporting to the Cruise Director or Venue Manager, you will work with a collaborative hospitality crew during peak periods, holidays, and seasonal rosters. A current RSA and a passion for service are essential to thrive in this onboard role.

Qualifications

• Current RSA certification required.
• Hospitality student or early-career hospitality workers welcomed.
• Experience in guest service is preferred.

Responsibilities

• Set up and pack down service areas to schedule and standard
• Provide exceptional guest service with professionalism and a smile
• Communicate effectively with guests regarding menu items, including dietary needs
• Assist with food preparation and presentation as required
• Maintain cleanliness, hygiene, and safety across all hospitality areas
• Collaborate with the broader hospitality team to ensure seamless operations
• Adhere to Responsible Service of Alcohol legislation at all times

Skills

Guest service

RSA certification

Communication skills

Team collaboration

Onboard hospitality

Job description

SeaLink Marine & Tourism - Sydney Harbour

Casual / Temp SeaLink Marine & Tourism - Sydney Harbour Captain Cook Cruises Sydney

This job is open for expressions of interest only

Please note that we are taking interest only applications for part-time, casual or seasonal work.

Are you a Hospitality Student bursting with passion, ambition, and a love for creating unforgettable guest experiences? We’re looking for an enthusiastic and motivated individuals to join our team and grow their career in the dynamic world of hospitality. Whether you’re seeking part-time stability, casual employment with flexibility, or exploring seasonal opportunities to gain hands-on experience, we want to hear from you!

About the Role

As a Steward, you’ll be an essential part of delivering an unforgettable guest experience aboard our vessels. From preparing the venue and serving food and beverages, to maintaining impeccable hygiene and safety standards, your role ensures smooth sailing for every cruise. You’ll report to the Cruise Director or Venue Manager and play a key role in upholding SeaLink’s renowned service quality.

• Set up and pack down service areas to schedule and standard
• Provide exceptional guest service with professionalism and a smile
• Communicate effectively with guests regarding menu items, including dietary needs
• Assist with food preparation and presentation as required
• Maintain cleanliness, hygiene, and safety across all hospitality areas
• Collaborate with the broader hospitality team to ensure seamless operations
• Adhere to Responsible Service of Alcohol legislation at all times

We offer a range of contract types to suit your needs – whether you're looking for casual, part-time, or seasonal work during busy periods (such as holidays, summer, or event seasons).

About You

You’re a reliable and enthusiastic hospitality professional who thrives in fast-paced, customer-focused environments. You take pride in your appearance, have excellent communication skills, and love being part of a collaborative team. With a strong commitment to service and safety, you're ready to create memorable guest experiences during one of Sydney’s most iconic events. Holding a current RSA, you're confident in delivering food and beverage service to a high standard and can confidently step into a dynamic onboard role.

About Us

SeaLink Sydney Harbour operates a fleet of commercial vessels on Sydney Harbour. Our brands include Captain Cook Cruises, The Jackson and the Starship Group.

SeaLink Sydney Harbour is part of SeaLink Marine & Tourism which is one of Australia's largest marine and tourism businesses with operations across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.

With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.

SeaLink Marine & Tourism is part of the Kelsian Group - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore, London and the Channel Islands.

Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.