Home Lending Solutions Lead – Member-Focused

Teachers Mutual Bank Limited; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Teachers Mutual Bank Limited is seeking an experienced Lending Manager to guide members from enquiry to settlement and beyond, delivering tailored home lending solutions with clarity and care.

You’ll manage complex lending opportunities, build trusted relationships and ensure responsible lending while meeting service and quality benchmarks. A commitment to member outcomes and ongoing professional development is essential.

Qualifications

• Certificate IV in Finance and Mortgage Broking is required.
• Minimum two years’ lending experience.
• Demonstrated experience conducting lending assessments and managing loan applications.
• Strong knowledge of responsible lending and credit assessment principles.
• Excellent organisational, communication and relationship-building skills.
• Commitment to delivering exceptional member experiences.

Responsibilities

• Manage home lending applications end-to-end, from initial enquiry through to settlement.
• Build trusted member relationships through proactive communication and expert guidance.
• Complete detailed financial assessments and prepare high-quality lending recommendations.
• Identify opportunities to support members with complementary products and services that align with their needs.
• Ensure all lending activities meet responsible lending obligations, regulatory requirements and internal policies.
• Deliver exceptional service while achieving performance, quality and service benchmarks.

Skills

Communication skills

Relationship building

Lending knowledge

Regulatory compliance

Education

Certificate IV in Finance and Mortgage Broking

Job description

Teachers Mutual Bank Limited is seeking an experienced Lending Manager to guide members from enquiry to settlement and beyond, delivering tailored home lending solutions with clarity and care.

You’ll manage complex lending opportunities, build trusted relationships and ensure responsible lending while meeting service and quality benchmarks. A commitment to member outcomes and ongoing professional development is essential.