Home Lending Executive - Sydney

NAB; Singleton Council; On-site; AUD 80,000 - 100,000; Full time

Job summary

NAB is seeking a Home Lending Executive in New South Wales, Australia, to deliver exceptional customer experiences through comprehensive home loan expertise. The ideal candidate will manage the full lending cycle and build relationships with new and existing clients.

This role values a customer-centric approach and strong communication skills, offering an inclusive workplace culture where diverse perspectives are celebrated.

Qualifications

• Proven experience in home lending with a customer-centric focus.
• Strong knowledge of lending products and the mortgage industry.
• Excellent communication skills and relationship-building abilities.
• Passion for delivering top-notch customer service.
• Ability to thrive in a dynamic, results-oriented environment.

Responsibilities

• Partner with customers to provide expert guidance on home loan options.
• Manage the full lending cycle with high-quality service.
• Build strong relationships with new and existing clients.
• Collaborate with colleagues to streamline processes.
• Leverage technology to enhance customer experience.

Skills

Customer-centric focus

Knowledge of lending products

Communication skills

Relationship-building skills

Passion for customer service

Job description

Overview

We are seeking a Home Lending Executive to join our team in Australia. The role is focused on delivering exceptional customer experience through home loan expertise, end‑to‑end process management, and relationship building.

Responsibilities

• Partner with customers to provide expert guidance on home loan options.
• Manage the full lending cycle, ensuring swift, high‑quality service at every touchpoint.
• Build and nurture strong relationships with new and existing clients, aligning on their financial goals.
• Collaborate with colleagues to deliver outstanding results and streamline processes.
• Leverage innovative technology to improve the customer experience.

Qualifications

• Proven experience in home lending, demonstrating customer‐centric focus.
• Strong knowledge of lending products and the mortgage industry.
• Excellent communication and relationship‑building skills.
• Passion for delivering top‑notch customer service.
• Ability to thrive in a dynamic, results‑oriented environment.

Workplace Culture

We value equity, respect and inclusivity. All employees are encouraged to bring their authentic selves to work, and we celebrate diverse backgrounds and perspectives.

Join NAB

If this role aligns with your career goals, we encourage you to apply. Candidate screening and interviews may be conducted prior to the closing date of the advert. Unsolicited CVs from agencies will not be accepted.