Home Furnishings Retail Consultant — Create Dream Spaces

Early Settler Group; Warragul; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Amazing team member discounts

Holistic wellbeing programs

Career development opportunities

Fun, supportive and collaborative team

Job summary

Early Settler Group is seeking a Retail Consultant in Warragul to deliver a personalised shopping experience, help customers select furniture and homewares, and build lasting connections that translate into sales.

You will actively contribute to achieving store KPIs, develop product knowledge, and collaborate with a friendly team to create welcoming living spaces for customers. The role involves physical tasks associated with handling furniture and a strong customer service ethos.

Qualifications

• 2+ years retail experience in home/lifestyle products.
• Ability to engage customers and understand their home visions.
• Strong communication and computer literacy.
• Willingness to balance customer care with admin duties.

Responsibilities

• Ascertain customer's needs and match items.
• Stay updated on product features and benefits.
• Upsell and cross-sell during customer interactions.
• Maintain store presentation per VM guidelines.
• Address customer concerns promptly and professionally.

Skills

Customer service

Sales targets

Product knowledge

Teamwork

Tools

POS systems

Job description

Early Settler Group is seeking a Retail Consultant in Warragul to deliver a personalised shopping experience, help customers select furniture and homewares, and build lasting connections that translate into sales.

You will actively contribute to achieving store KPIs, develop product knowledge, and collaborate with a friendly team to create welcoming living spaces for customers. The role involves physical tasks associated with handling furniture and a strong customer service ethos.