HOAP Brief Intervention Worker

Encircle Ltd.; City of Brisbane; Vor Ort; AUD 81.000 - 99.000; Vollzeit

Zusammenfassung

Encircle Ltd. is seeking a Homelessness Brief Intervention Worker in Moreton Bay to provide frontline, time-limited support to people experiencing homelessness or housing stress.

You will assess immediate needs, stabilise situations, connect clients with housing options and services, advocate when barriers arise, and document interactions.

This fixed-term, full-time role requires resilience, strong communication and a commitment to dignity and reintegration.

Qualifikationen

• Resilient and emotionally robust.
• Compassionate without becoming overwhelmed.
• Able to engage respectfully with people from all walks of life.
• Comfortable having difficult conversations.
• Practical and solutions-focused.
• Confident working both independently and as part of a team.
• Passionate about housing, homelessness and social justice.

Aufgaben

• Undertake outreach across the Moreton Bay region.
• Meet with people experiencing homelessness or housing stress.
• Assist individuals and families to access housing options.
• Provide practical support, advocacy and referrals.
• Work collaboratively with housing providers, government agencies and community services.
• Build trust quickly with people experiencing crisis and disadvantage.
• Maintain accurate client records and reporting requirements.

Kenntnisse

Resilience

Compassionate

Effective communication

Independent & team

Dignity & respect

Crisis management

Relationship building

Ausbildung

Certificate IV or higher in Community Services

Jobbeschreibung

Help Tackle One of Moreton Bay's Biggest Social Challenges

Homelessness Brief Intervention Worker

Lawnton & Redcliffe | Full Time | SCHADS Level 4.1 | $46.70 per hour + Salary Packaging Fixed Term until 29 June 2029 | Shifts 8AM-4PM & 12PM-8PM Weekly Rotation

Every day, you can change someone's story.

Every day across Moreton Bay, individuals, families, older people, young people and children are experiencing homelessness, sleeping rough, living in unsafe conditions, or facing the reality of losing their homes.

At Encircle, we are meeting people at some of the hardest moments of their lives and helping them find a path forward.

This isn't a desk-based role.

This is real-world, frontline work that puts you at the forefront of one of the most significant social issues facing Australia today.

Armed with your compassion, resilience, practical problem-solving skills and determination, you'll help connect people with the services, housing pathways and support they need to regain stability and hope.

Steel-capped boots and Encircle polo shirt provided.

All we need you to bring is your passion for helping people and the ability to stay calm and focused when things get tough.

What You'll Actually Be Doing

This is not a long-term case management role.

Instead, you'll provide brief intervention support.

That means you'll work with people at critical moments to:

• Assess their immediate needs
• Help stabilise their situation
• Provide practical support and information
• Connect them to housing and specialist services
• Advocate when barriers arise
• Help them take the next step toward safety, stability and housing

No two days are the same.

In This Role You Will

• Undertake outreach across the Moreton Bay region.
• Meet with people experiencing homelessness or housing stress.
• Assist individuals and families to access housing options.
• Provide practical support, advocacy and referrals.
• Work collaboratively with housing providers, government agencies and community services.
• Build trust quickly with people experiencing crisis and disadvantage.
• Maintain accurate client records and reporting requirements.

Who We're Looking for

The best person for this role is someone who is:

• Resilient and emotionally robust.
• Compassionate without becoming overwhelmed.
• Able to engage respectfully with people from all walks of life.
• Comfortable having difficult conversations.
• Practical and solutions-focused.
• Confident working both independently and as part of a team.
• Passionate about housing, homelessness and social justice.

You understand that every person deserves dignity, respect and the opportunity to rebuild their life.

Essential Requirements

• Certificate IV or higher in Community Services, Human Services, Social Work or related field (or equivalent experience).
• Experience supporting vulnerable individuals or families.
• Experience in homelessness, housing, outreach, crisis support, community services or related sectors.
• Strong communication and relationship-building skills.
• Current Queensland Driver Licence.
• Blue Card (or ability to obtain).
• National Criminal History Check (or ability to obtain).

The Reality

This work can be challenging.

You'll meet people experiencing trauma, hardship and crisis.

You'll need resilience, professionalism and strong boundaries.

But if you're looking for a career where your work genuinely matters, where every day is different, and where you can make a real impact in your community, we'd love to hear from you.

Be part of the solution.

Build hope.

Create pathways out of homelessness.