High-Volume Pub Floor Leader | Guest-Centric Coach

Endeavour Group Careers; Canberra; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Employee assistance

Job summary

Pacific Pines Tavern is seeking an Assistant Manager to lead a busy floor and a team of hospitality professionals on the Gold Coast. You’ll drive service excellence, safety, and a vibrant guest experience across bar, bistro and gaming ops.

You’ll bring hands-on leadership, previous supervision in a busy venue, and hold RSA/RSG, RMLV and Approved Managers Licence as required. Join ALH Hotels and Endeavour Group and enjoy staff discounts and wellbeing support.

Qualifications

• Hands-on hospitality leadership experience in a high-volume venue.
• Ability to lead a large team across bar, bistro, and gaming ops.
• Proven customer service focus with a positive, energetic demeanour.

Responsibilities

• Lead a team on shift to maintain great vibe, safety and service.
• Support the Publican to keep the pub running smoothly and safely.
• Handle issues on shift and maintain elite hospitality standards.
• Be the face of the pub when the boss is away.

Skills

Leadership

People management

Hospitality operations

Floor supervision

Education

RSA/RSG, RMLV and Approved Managers Licence

Job description

Pacific Pines Tavern is seeking an Assistant Manager to lead a busy floor and a team of hospitality professionals on the Gold Coast. You’ll drive service excellence, safety, and a vibrant guest experience across bar, bistro and gaming ops.

You’ll bring hands-on leadership, previous supervision in a busy venue, and hold RSA/RSG, RMLV and Approved Managers Licence as required. Join ALH Hotels and Endeavour Group and enjoy staff discounts and wellbeing support.