Heritage Collections Library Assistant

Council Jobs; Mackay Regional; On-site; AUD 77,000 - 81,000; Part time

Job summary

Mackay Regional Council Libraries seeks a Library Assistant – Heritage Collection to support the development and delivery of heritage services, collections, programs and events across the region. You will help maintain valuable historical resources and ensure heritage materials remain accessible and engaging for the community.

The role is a permanent part-time position with a base salary of AU$77,828, up to 18% superannuation, leave loading, and a 9‑day fortnight roster, supporting local history

Qualifications

• Experience in customer service and/or library environment.
• Strong communication skills, both verbal and written.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Assist with development and maintenance of heritage collections and resources.
• Process heritage information, photo requests and donations.
• Coordinate heritage displays and locally published acquisitions.

Skills

Customer service

Verbal & written comms

MS Office

Tech learning

Education

Certificate II in Library & Info Studies

Tools

Library systems

Classification knowledge

Job description

Help Preserve Mackay's Stories for Future Generations

Are you passionate about local history, community connections, and delivering exceptional customer service? Join Mackay Regional Council Libraries and play a hands‑on role in preserving and sharing our region's rich heritage. This is a unique opportunity to combine your love of history, libraries, and community engagement while helping locals and visitors discover the stories that shape Mackay.

About the Role

As the Library Assistant – Heritage Collection, you'll support the development and delivery of heritage services, collections, programs, and events while contributing to the day‑to‑day operation of library services across the region. Working closely with the Heritage Collection Supervisor,you'll assist with maintaining valuable historical resources and ensuring our heritage collections remain accessible and engaging for the community.

What You'll Be Doing

• Assisting with the development and maintenance of heritage collections and resources.
• Processing heritage information and photograph requests.
• Coordinating heritage displays, locally published acquisitions, and donated materials.
• Supporting and delivering heritage programs, activities, and community events.
• Providing outstanding customer service at library service desks.
• Assisting customers with memberships, borrowing, reservations, and enquiries.
• Helping library users access information, collections, technology, and equipment.
• Processing library sales and service transactions.
• Contributing to continuous improvement initiatives and team objectives.

About You

To be successful in this role, you will bring:

• Current Queensland C Class Driver Licence.
• Working with Children Blue Card.
• Experience working in a customer service and/or library environment.
• Strong verbal and written communication skills.
• Basic computer skills, including Microsoft Office applications.
• Ability to learn new technologies and systems.
• Certificate II in Library and Information Studies (or higher).
• Knowledge of library systems, processes, and classification systems.
• An interest in local history, heritage collections, and community engagement.

Why Join Mackay Regional Council?

At Mackay Regional Council, you'll be part of a supportive and community‑focused team dedicated to delivering outstanding services to our region. This role offers the opportunity to:

• Work with unique historical collections and heritage materials.
• Contribute to meaningful community programs and events.
• Develop your library and heritage collection experience.
• Be part of a collaborative and inclusive workplace culture.
• Enjoy a rewarding permanent part‑time position that supports work‑life balance.

In addition, this position offers:

• Base annual salary of $77,828 (Steam A Level 2)
• Up to 18% superannuation (conditions apply).
• Choice of 4 or 5 weeks' annual leave with 17.5% leave loading.
• 9 day fortnight roster (Any 5 out of 7 may apply).
• May be eligible for salary sacrificing options.
• Study and assistance programs for career development.
• Learning and career development opportunities.
• Employee Assistance Program.
• Employee health and wellbeing initiatives.
• Active Social Clubs.

Ready to Help Tell Mackay's Story?

If you're passionate about customer service, local history, and creating engaging library experiences, we'd love to hear from you.

Important information for applicants:

To be considered for this position, all candidates must have the appropriate working rights for Australia, Your Australian work rights will be verified during the recruitment process.

Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing)

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results.