Data Analyst

Mackay Regional Council; Mackay Regional; Hybrid; AUD 96,000 - 98,000; Full time

Benefits offered by this job

Base salary

18% superannuation

9-day fortnight

Work-from-home options

Career development support

Employee wellbeing programs

Job summary

Mackay Regional Council is seeking a Data Analyst in the Information Services Branch to turn data into knowledge and deliver meaningful reporting solutions for the Mackay community.

You will engage with stakeholders, document requirements, and help improve business processes and BI tools. A 9-day fortnight and work-from-home options are available, with opportunities for career development and staff wellbeing.

Qualifications

• 3–5 years’ experience in data analysis, reporting or related field.
• Experience in ICT projects with business requirements documentation.
• Ability to translate business needs into reporting solutions.
• Knowledge of workflow mapping and SDLC concepts.
• Understanding of change management and corporate information systems.
• Strong stakeholder engagement and clear communication.
• Valid Australian work rights and a current Queensland driver’s licence.

Responsibilities

• Engage with stakeholders and vendors to deliver measurable outcomes.
• Analyse data and design reporting solutions providing meaningful information.
• Document requirements, processes, and workflows with specifications.
• Develop and enhance reporting and BI tools and systems.
• Collaborate on scoping, testing, and implementing system improvements.
• Support testing and user training to ensure outcomes meet needs.

Skills

Data analysis

Reporting solutions

Stakeholder engagement

problem solving

Education

ICT/Information Systems qualification

Tools

SQL

Microsoft Fabric

SharePoint

Cloud analytics

Data modelling

Job description

Turn data into knowledge and help deliver measurable outcomes for the Mackay community. Join Mackay Regional Council’s Information Services Branch as a Data Analyst, creating meaningful reporting solutions and improving business processes, with a 9-day fortnight and work-from-home options available.

About This Opportunity

• Engage with key business stakeholders and external vendors to understand requirements and deliver measurable business outcomes.
• Analyse data and turn it into knowledge, designing reporting solutions that provide meaningful information—not just data.
• Investigate and document business requirements, processes and workflows, preparing clear functional specifications, process maps, project plans and user documentation.
• Contribute to the development and enhancement of Council’s reporting and business intelligence tools and corporate systems.
• Work with users and software vendors to scope, develop, test and implement system improvements, upgrades and solutions.
• Support acceptance testing and user training, and evaluate whether implemented solutions meet stakeholder needs and deliver the intended outcomes.

Essential Qualifications, Experience & Skills

• 3–5 years’ relevant experience in data analysis, business reporting, business systems or a related field.
• Experience participating in successful ICT projects using disciplined methodologies, including producing business requirements documentation and functional specifications.
• The ability to analyse problems, research and evaluate options, and translate business needs into practical systems and reporting solutions.
• Knowledge of workflow and business process mapping, process redesign, the systems development life cycle and modern project management methodologies.
• An understanding of organisational change management, corporate information systems and how business processes align with technology.
• Strong stakeholder engagement skills and the ability to explain technical information clearly to technical and non-technical audiences.
• The ability to assess costs and benefits, work independently and collaboratively, and deliver project outputs within agreed timeframes.
• A current Queensland C class driver’s licence and a commitment to workplace health and safety, risk management, equal employment opportunity and Council’s corporate values.

Relevant qualifications in ICT, Information Systems, Business or an equivalent industry discipline are desirable, not essential. Familiarity with SQL, relational databases, data modelling, Microsoft Fabric, data lakes, data integration, cloud-based analytics or SharePoint would be advantageous, as would experience with local government applications such as Infor Pathway, TechnologyOne, CHRIS21 or asset management systems.

Why work for Mackay Regional Council?

Mackay Regional Council is a dynamic, progressive and financially sound local government. We have responsibility for $3.5 billion worth of assets and employ almost 1200 dedicated staff in a vibrant, rapidly growing region where sugar, mining, beef, tourism and retail drive the economy. Mackay is located halfway between Brisbane and Cairns and is truly the heart of Queensland, covering 7,622 square kilometres of rainforest, Natural Parks, historic townships, miles of golden beaches and more than 70 tropical islands. The Region boasts a vibrant economy offering an idyllic lifestyle on the Central Queensland coast, from picturesque beaches and nearby island resorts to beautiful rainforests. The Region has a great climate coupled with high quality education and health facilities.

Discover more about the Mackay Region

https://www.discovermackay.com.au/

In addition to the above, we also offer the following benefits:

• Base annual salary $95,769 - $97,888.
• Up to 18% superannuation (conditions apply).
• Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading.
• Flexible work arrangements with a 9-day fortnight roster.
• Work-from-home options available, with remote work for the first month considered for the right candidate.
• May be eligible for salary sacrificing options.
• Membership to lifestyle benefits program including corporate discounts.
• Study and assistance programs for career development.
• Learning and career development opportunities.
• Employee Assistance Program.
• Employee health and wellbeing initiatives.
• Active Social Clubs.

Applications Close

26 November 2026

Important information for applicants:

To be considered for this position, all candidates must have the appropriate working rights for Australia. Your Australian work rights will be verified during the recruitment process.

Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing).

A criminal history check is required as part of the recruitment process for this role.

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results.