Healthcare Tech Field Service Technician

Rauland Australia Pty; South Australia; On-site; AUD 60,000 - 80,000; Full time

Job summary

Rauland Australia Pty is seeking a hands-on Service Technician to join the Services team, reporting to the Territory Service Manager. You will perform preventative maintenance, fault diagnosis, and reactive service across customer sites in Australia, delivering reliable outcomes and superb customer service.

This role offers growth through training, an autonomous daily routine and exposure to a variety of field-based tasks in healthcare technology, contributing to safer patient care and system

Qualifications

• Experience servicing, maintaining and troubleshooting communication systems.
• Experience delivering preventative and reactive maintenance within customer environments.
• Exposure to installation or minor works activities.
• Strong fault-finding and diagnostic skills.
• Customer-focused approach with excellent communication skills.
• High attention to detail and documentation accuracy.
• Ability to work independently while contributing effectively within a team.
• Commitment to safety, quality and continuous improvement.
• Comfortable using mobile devices, applications and job management systems.

Responsibilities

• Deliver preventative maintenance, reactive service and minor works activities across customer sites.
• Diagnose and resolve technical faults to minimise system downtime and maintain service continuity.
• Complete inspections and preventative maintenance activities, identifying risks and improvement opportunities.
• Perform minor installation, replacement and upgrade works safely and effectively.
• Support customer system modifications, upgrades and change activities.
• Maintain accurate service records, job documentation and parts usage through mobile applications and service systems.
• Ensure safe work practices and compliance with customer, company and WHS requirements.
• Coordinate with internal teams, customers and vendors to deliver service outcomes efficiently.

Skills

Fault finding

Communication skills

Independent worker

Education

Trade qualification in Electronics/Electrical/Communications

Certificate III in Telecommunications Technology

Open Cabling Licence

Working With Children Check

Job description

Rauland Australia Pty is seeking a hands-on Service Technician to join the Services team, reporting to the Territory Service Manager. You will perform preventative maintenance, fault diagnosis, and reactive service across customer sites in Australia, delivering reliable outcomes and superb customer service.

This role offers growth through training, an autonomous daily routine and exposure to a variety of field-based tasks in healthcare technology, contributing to safer patient care and system