Healthcare Tech Business Analyst – NHSD Integrations

Healthdirect Australia; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work arrangements

14 weeks Paid Parental Leave

Wellbeing program

Learner journeys

Job summary

Healthdirect Australia is seeking a Technical Business Analyst to translate priorities into clear requirements and specifications for the National Health Services Directory. You'll work with product, engineering and governance teams, coordinating with integrators and stakeholders to ensure compliant, high-quality delivery.

You bring 5+ years in business analysis, strong problem-solving and governance experience, and a solid grasp of Agile practices, Jira and Confluence.

Qualifications

• 5+ years of business analysis experience, including rapid deployments.
• Strong problem-solving, stakeholder management and teamwork skills.
• Solid working knowledge across the IIBA's business analysis knowledge areas.
• Experience using JIRA and Confluence, and working within agile project methodology.
• A tertiary qualification in information technology, business or commerce, or equivalent.
• Experience in healthcare and government, and with complex online tools or large enterprise-scale data systems, is desirable.

Responsibilities

• Develop and define well-structured business and technical requirements and artefacts, including business rules, wireframes, models/diagrams and integration/API data analysis
• Engage subject matter experts to validate assumptions and uncover constraints early
• Maintain requirements traceability throughout the delivery lifecycle
• Facilitate workshops and discovery sessions to ensure stakeholders understand requirements and acceptance criteria
• Provide technical and integration support to internal and external integrators connecting with the NHSD
• Create and maintain integrator support collateral, including FHIR Implementation Guide updates
• Troubleshoot and resolve integrator technical queries, coordinating with technical, stakeholder and product teams
• Track onboarding progress and elevate blockers as required

Skills

Stakeholder management

Problem solving

Analytical mindset

Requirements gathering

Requirement tracing

Agile working

Education

Bachelor's degree in information technology, business or commerce

Tools

JIRA

Confluence

Job description

Healthdirect Australia is seeking a Technical Business Analyst to translate priorities into clear requirements and specifications for the National Health Services Directory. You'll work with product, engineering and governance teams, coordinating with integrators and stakeholders to ensure compliant, high-quality delivery.

You bring 5+ years in business analysis, strong problem-solving and governance experience, and a solid grasp of Agile practices, Jira and Confluence.