Healthcare Security & Patient Support Officer

Palliative Care SA; Berri; On-site; AUD 72,000 - 73,000; Part time

Benefits offered by this job

Salary sacrifice benefits

Relocation support

Flexible work arrangements

Job summary

Riverland Mallee Coorong Local Health Network (RMCLHN) seeks a Security/Orderly Officer to help maintain a safe, caring hospital environment in Berri. The role blends security duties with patient and staff support, contributing to a positive therapeutic hospital experience within our regional health network.

This part-time, ongoing position requires de-escalation skills, a SA Security Agent Licence, and strong teamwork.

Qualifications

• Current South Australian Security Agent Licence.
• Demonstrated security experience, including managing and de-escalating aggressive or challenging behaviours.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse people and within a team.
• Ability to work independently, use sound judgement, maintain confidentiality, and meet deadlines.
• Knowledge of Work Health and Safety, risk management, customer service principles, and proficiency with Microsoft 365.

Responsibilities

• Provide security and order to create a safe hospital environment.
• Assist patients, visitors and staff as needed to support a positive hospital experience.
• Support teamwork and contribute to a calm, therapeutic environment within RMCLHN.

Skills

Security experience

Communication skills

Teamwork

Independent working

Microsoft 365

Education

South Australian Security Agent Licence

First Aid Certificate

Certificate IV in Training and Assessment

Tools

Microsoft 365

Job description

Riverland Mallee Coorong Local Health Network (RMCLHN) seeks a Security/Orderly Officer to help maintain a safe, caring hospital environment in Berri. The role blends security duties with patient and staff support, contributing to a positive therapeutic hospital experience within our regional health network.

This part-time, ongoing position requires de-escalation skills, a SA Security Agent Licence, and strong teamwork.