Healthcare Retail Assistant – Customer Care & Sales

The Country Care Group; Echuca; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Discounted Health Insurance

Employer Paid Parental Leave

Job summary

The Country Care Group in Echuca, VIC is seeking a Retail Assistant to join our team. You will deliver outstanding service in our showroom, helping clients and medical professionals with a friendly, informative approach.

You will handle enquiries, POS transactions, invoicing, and order processing, while collaborating with occupational therapists and specialists to provide tailored solutions. A positive, team-focused attitude is essential.

Qualifications

• Previous experience in a customer service role, preferably in a retail environment.
• Excellent communication and interpersonal skills.
• High attention to detail and strong organizational abilities.

Responsibilities

• Provide excellent customer service and promote sales of products and services.
• Offer specialist product knowledge advice to assist customers.
• Answer telephone queries and provide assistance to customers.
• Operate Point of Sale systems effectively.
• Liaise with professionals and clients to provide tailored solutions.
• Generate invoices and maintain accurate records.
• Process orders and correspondence through the online portal.

Skills

Customer service

Product knowledge

Communication skills

Teamwork

MS Office

Organizational skills

Tools

POS systems

Microsoft Office

Job description

The Country Care Group in Echuca, VIC is seeking a Retail Assistant to join our team. You will deliver outstanding service in our showroom, helping clients and medical professionals with a friendly, informative approach.

You will handle enquiries, POS transactions, invoicing, and order processing, while collaborating with occupational therapists and specialists to provide tailored solutions. A positive, team-focused attitude is essential.