Healthcare Intake & Admin Coordinator

Medibank Private Limited; Adelaide; On-site; AUD 50,000 - 65,000; Full time

Job summary

Amplar Health Home Hospital in Adelaide, SA is seeking expressions of interest for an Intake Officer to join our support team. This role blends administration and client-facing duties, assisting the clinical team, clients and families across a 7-day roster.

You will manage referrals, maintain databases, handle inquiries and ensure timely responses. Previous health-care admin experience and proficiency with MS Office are preferred, with a focus on accuracy and stakeholder communication.

Qualifications

• Experience in administration and customer service, preferably in healthcare.
• Proficiency with MS Office and basic database usage.
• Ability to manage referrals and client information accurately.

Responsibilities

• Act as the first point of contact for clients, referrers and families.
• Receive, document and elevate client concerns and service issues.
• Maintain up-to-date referrer, client and provider databases.
• Process referrals from health networks and update systems.
• Support general administrative tasks for client service delivery.

Skills

Administrative experience

Customer service

MS Office

Data entry

Communication skills

Tools

CRM systems

Job description

Amplar Health Home Hospital in Adelaide, SA is seeking expressions of interest for an Intake Officer to join our support team. This role blends administration and client-facing duties, assisting the clinical team, clients and families across a 7-day roster.

You will manage referrals, maintain databases, handle inquiries and ensure timely responses. Previous health-care admin experience and proficiency with MS Office are preferred, with a focus on accuracy and stakeholder communication.