Healthcare Facilities Operations Leader

Metro South Hospital and Health Service; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

Queensland Government is seeking an Operational Services Manager to lead three satellite healthcare facilities, driving non-clinical services such as cleaning, food services, security and general support. The role focuses on operational excellence, staff development and safe patient-centered operations across Mt Gravatt NLWIC, Meadowbrook Health Centre and EMPSHC.

You will manage budgets, rostering, and service delivery while building strong relationships with clinicians and stakeholders to

Qualifications

• Experience leading diverse teams in a healthcare environment.
• Knowledge of cleaning standards, environmental services, waste management, hygiene and workplace safety.
• Strong people management, communication, coaching and conflict resolution skills.
• Ability to identify improvement opportunities and maintain high standards of quality and patient safety.
• Strong organisational, problem-solving and digital skills; adaptable to changing priorities.

Responsibilities

• Lead multidisciplinary operational teams across cleaning, food services, security, courier and general support services.
• Manage workforce performance, recruitment, rostering and staff development.
• Drive service improvements, quality assurance, workplace safety and compliance.
• Overseeing operational budgets, resources, supplies and service delivery.
• Builds strong relationships with clinical and non-clinical stakeholders to support effective facility operations.

Skills

People management

Communication

Coaching

Conflict resolution

Operational leadership

Digital skills

Education

Relevant qualification

Food Safety Certificate

Job description

Queensland Government is seeking an Operational Services Manager to lead three satellite healthcare facilities, driving non-clinical services such as cleaning, food services, security and general support. The role focuses on operational excellence, staff development and safe patient-centered operations across Mt Gravatt NLWIC, Meadowbrook Health Centre and EMPSHC.

You will manage budgets, rostering, and service delivery while building strong relationships with clinicians and stakeholders to