Healthcare Admin & Front Desk Specialist

North West Queensland; Mount Isa City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Employee Assistance Program (EAP)

Relocation support may be negotiated

Job summary

The Administration Officer role at Women’s and Children’s Health Network (WCHN) focuses on professional reception duties, efficient administrative support, and confidential handling of client information across CAMHS sites. You will work with a multidisciplinary team to ensure accurate data collection, smooth operation of front-desk services, and coordinated scheduling.

Candidates should demonstrate experience in administrative tasks, strong communication skills with diverse clients, and

Qualifications

• Experience providing administrative support
• Demonstrated high-quality customer service
• Ability to communicate effectively with diverse clients
• Proficiency in MS Office and computer software applications
• Ability to prioritise workload and meet deadlines

Responsibilities

• Provide professional reception and telephone services
• Maintain accurate, confidential client information and obtain consent for data collection
• Provide comprehensive administrative support including document prep, records management, and meeting coordination
• Coordinate travel arrangements and processing of administrative tasks
• Ensure effective ordering, monitoring and reporting of resources and services
• Promote collaboration and high-quality customer service within the team

Skills

Administrative support

Customer service

MS Office

Confidential information handling

Tools

MS Office

Job description

The Administration Officer role at Women’s and Children’s Health Network (WCHN) focuses on professional reception duties, efficient administrative support, and confidential handling of client information across CAMHS sites. You will work with a multidisciplinary team to ensure accurate data collection, smooth operation of front-desk services, and coordinated scheduling.

Candidates should demonstrate experience in administrative tasks, strong communication skills with diverse clients, and