Health Club Coordinator

Belgravia Group; Gympie Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free facility access

Career development

Community impact

Job summary

Belgravia Leisure in Queensland seeks a Health Club Coordinator to manage day-to-day health club operations, group fitness and personal training programs, and to lead a passionate fitness team.

You will identify opportunities to grow occupancy, deliver exceptional service, and foster an innovative culture while ensuring safe and engaging gym experiences for members.

Qualifications

• Experience leading fitness teams and venues.
• Strong communication and customer service skills.
• Ability to roster staff and coordinate programs.

Responsibilities

• Roster staff within budget and guidelines.
• Program group fitness timetable and PT offerings.
• Monitor attendance across activities and classes.
• Engage members on the gym floor and drive retention.
• Deliver and coordinate group training and gym programs.
• Ensure safety and compliance of health and fitness activities.
• Maintain equipment safety and support service culture.

Skills

Leadership

Communication

Staff rostering

Group fitness

Customer service

Job description

1d ago , from Belgravia Health and Leisure

• Great career paths and development with an entrepreneurial organisation
• Free facilityaccess
• Opportunity to make a real differenceto our community

Looking for an enthusiastic and optimistic planner, to step into the health and wellness space. Qualifications not essential, we are more interested in finding the right candidate to join the team. We can help with the rest.

The Role

This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experiencedHealth Club Coordinator tocoordinate the day to day operation of the health club, group fitness and personal training programs by providing leadership and directionto a passionate, professional and highly engaged fitness team.

The Health Club Coordinator will identify opportunities (including new programs) to maximise occupancy and growth of the health and fitness business and will deliver and drive exceptional service and a culture of innovation. The delivery of quality gym programs to patrons is an essential skill that will lead to customer satisfaction, retention and obtaining new members through word of mouth.

The health club will offer a diverse range of group fitness classes across four studios, a highly qualified fitness team who will deliver fitness programs, personal training and gym supervision as well as a non-intimidating, welcoming and supportive environment.

With experience as a leader in the Health and Fitness Industry and experience in delivering exceptional customer service you will continue to drive the overall fitness experience of our guests.

Key accountabilities include:

• Staff rostering within budget
• Group Fitness Timetable programming
• Total attendance reporting - Personal training, group fitness and casual attendance
• Member engagement on the gym floor
• Coordinate and deliver the functional gym floor group training program
• Manage safe and efficient health and fitness programs within legislative guidelines
• Ensure all health club and group fitness equipment is in safe working order at all times
• Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure
• Demonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R. Values

About You

You will be a passionate leader who stays up to date with fitness industry trends and training techniques. You will be open to new ideas to get the community moving and have experience in leading a team to achieve collective and individual targets.

You have strong communication skills that build rapport and are truly passionate about helping others achieve their goals. Ideally you will have at least 2 years' experience in the Health and Fitness Industry and proven experience as a personal trainer or exercise physiologist. Leading by example is a high priority and you possess values such as integrity, excellence, courage, openness, respect leadership and accountability.

The Company

Belgravia Leisureis part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.