Head of Workplace Rehabilitation & Team Growth

Health & Wellness Rehab Pty Ltd; Canberra; Sur place; AUD 170 000 - 210 000; Plein temps

Résumé du poste

Health & Wellness Rehab Pty Ltd in Canberra is seeking an experienced Rehabilitation Services Manager to oversee day-to-day delivery, lead professional practice, and drive service performance. You will guide consultants, ensure contract compliance, and shape the next growth stage.

This role emphasizes mentoring, quality assurance, stakeholder engagement, and data-driven reporting to sustain high-quality workplace rehabilitation outcomes.

Qualifications

• Recognised allied health qualification.
• Substantial experience in workplace rehabilitation or related field.
• Ability to mentor and develop other professionals.
• Experience monitoring service performance or quality standards.
• Strong IT skills and confidence using digital systems, spreadsheets and reporting tools to track data, monitor KPIs and prepare reports.
• Excellent communication and relationship-building skills.

Responsabilités

• Lead, mentor and develop rehabilitation consultants, supporting their professional capability and growth.
• Oversee the quality of rehabilitation services, including file reviews, report quality, documentation and professional standards.
• Provide technical and professional guidance on complex cases, assessments and rehabilitation strategies.
• Promote consistent, evidence-informed and practical approaches to workplace rehabilitation.
• Contribute to recruitment and onboarding.
• Monitor service level agreements (SLAs) and key performance indicators (KPIs).
• Prepare and review regular management and client performance reports.
• Identify emerging issues, service delivery risks and opportunities for improvement.
• Use technology and reporting systems effectively to monitor performance and maintain accurate information.
• Maintain strong relationships with key customers, government agencies and stakeholders.
• Address service concerns and work through issues to achieve positive outcomes.
• Monitor team capacity, workload allocation and service delivery priorities.
• Work with the Managing Director to continuously improve service delivery.
• Maintain a small portfolio of selected complex cases and assessments, focusing on those that will benefit most from your experience and expertise.
• Stay connected to frontline rehabilitation practice, keeping your skills current and your leadership grounded in real case experience.

Connaissances

People leadership

Professional practice

Stakeholder management

Analytical thinking

Communication skills

Mentoring

IT proficiency

Formation

Recognised allied health qualification

Outils

Digital systems

Spreadsheets

Reporting tools

Description du poste

Health & Wellness Rehab Pty Ltd in Canberra is seeking an experienced Rehabilitation Services Manager to oversee day-to-day delivery, lead professional practice, and drive service performance. You will guide consultants, ensure contract compliance, and shape the next growth stage.

This role emphasizes mentoring, quality assurance, stakeholder engagement, and data-driven reporting to sustain high-quality workplace rehabilitation outcomes.