Head of Supply Chain Operations & Warehouse Leadership

miele; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Quarterly Life Leave

Career development

Employee discounts

Wellbeing programs

Recognition programs

Job summary

Miele Melbourne is seeking a Leader of Supply Chain Operations to own warehouse, transport and logistics activities. Report to the Director of Supply Chain Management, you will run day-to-day operations with 3PL partners, ensuring efficiency, safety and reliability across the supply chain.

You will guide planning, forecasting, stock and external logistics partners to align operations, drive continuous improvement and foster a high-performing team culture in a dynamic environment.

Qualifications

• Proven leadership across warehouse, logistics or supply chain operations.
• Strong understanding of end-to-end warehouse, transport and operational processes.
• Ability to lead teams and 3PL partners to achieve performance outcomes.
• Strong commercial and cost-management mindset focused on efficiency.
• Excellent problem-solving, decision-making and communication skills.
• Experience with warehouse, transport or supply chain systems.

Responsibilities

• Lead and oversee warehouse, shipping, transportation and reverse logistics operations, including third-party logistics providers.
• Build and maintain efficient operational processes across warehousing and transport, with a focus on service, cost and performance.
• Lead inventory reconciliation, stocktakes, returns management and resolution of delivery or stock discrepancies.
• Coordinate transport and warehouse activity with Planning, Forecasting, Stock and other internal stakeholders to ensure seamless end-to-end operations.
• Monitor operational KPIs, identify inefficiencies and implement initiatives to improve service, productivity and cost performance.
• Act as the key user for warehousing, shipping and reverse logistics processes, including supporting major system and process changes.
• Lead, coach and develop the operational workforce while promoting a safe, engaged and high-performing culture.

Skills

Leadership

End-to-end SCM

3PL management

Cost management

Problem solving

Systems proficiency

Tools

WMS

TMS

ERP

Job description

Miele Melbourne is seeking a Leader of Supply Chain Operations to own warehouse, transport and logistics activities. Report to the Director of Supply Chain Management, you will run day-to-day operations with 3PL partners, ensuring efficiency, safety and reliability across the supply chain.

You will guide planning, forecasting, stock and external logistics partners to align operations, drive continuous improvement and foster a high-performing team culture in a dynamic environment.