Head of Operations, Strategy & Impact

Pure Source Recruitment; Brisbane; On-site; AUD 140,000 - 190,000; Full time

Job summary

Multilink Community Services is seeking a senior operational leader reporting to the CEO to drive performance across a diverse portfolio of community programs. You will ensure services are high-quality, culturally responsive, client-centred and aligned with the organisation's strategic direction.

This is a leadership position that goes beyond day-to-day management, collaborating with the CEO and Senior Management Team to translate strategy into operational plans, drive continuous improvement and

Qualifications

• Senior leadership experience in not-for-profit/community services.
• Experience leading complex, multi-program operations.
• Strong governance, strategy-to-operation translation and collaboration.

Responsibilities

• Provide leadership across a diverse portfolio of operational programs with high quality and client-centred service delivery.
• Translate strategy into operational plans, KPIs and performance measures; drive continuous improvement.
• Lead, mentor and support senior managers; build capable, values-aligned teams.

Skills

Senior leadership

Not-for-profit

Operational leadership

Budget management

Education

Tertiary qualifications in management/related discipline

Job description

Multilink Community Services is seeking a senior operational leader reporting to the CEO to drive performance across a diverse portfolio of community programs. You will ensure services are high-quality, culturally responsive, client-centred and aligned with the organisation's strategic direction.

This is a leadership position that goes beyond day-to-day management, collaborating with the CEO and Senior Management Team to translate strategy into operational plans, drive continuous improvement and