Head of Operational Risk, Line 2, Wealth & Value Chain

ExecThread, Inc.; Sydney; On-site; AUD 250,000 - 350,000; Full time

Job summary

ExecThread, Inc. is seeking a Head of Operational Risk for its Wealth & Value Chain to provide independent second-line oversight of non-financial and operational risks across the business.

The role requires a deep background in complex financial services, strong leadership and communication skills, and the ability to influence senior stakeholders while promoting a sustainable risk culture across end-to-end processes, controls, customer journeys, and interconnected risks.

Qualifications

• Minimum 15 years' experience in financial services, with a focus on operational and non-financial risk.
• Background in complex financial services environments (value chain, wealth, or retail banking).
• Strong understanding of end-to-end processes, controls, customer journeys, and interconnected risks.
• Ability to influence senior stakeholders and demonstrate strong commercial judgment.
• Excellent communication and leadership skills.

Responsibilities

• Provide independent second-line oversight, challenge, and advice on non-financial and operational risks.
• Assess the effectiveness of risk management across the value chain.
• Lead development of risk capability within the organization and governance reporting.
• Influence senior leaders to maintain a strong risk culture.

Skills

Operational risk management

Non-financial risk

Stakeholder influence

Leadership

Communication

Commercial judgment

Job description

Head of Operational Risk, Line 2, Wealth & Value Chain

The Company is seeking a Head of Operational Risk for its Wealth and Value Chain. The successful candidate will be responsible for providing independent second-line oversight, challenge, and advice on non-financial and operational risks. This includes assessing the effectiveness of risk management, identifying and addressing material and emerging risks across the value chain, and leading the development of risk capability within the organization. The role also involves providing clear risk insight to senior leaders and governance forums, and ensuring a strong risk culture is maintained.Applicants must have a minimum of 15 years' experience in financial services, with a focus on operational and non-financial risk. A background in complex financial services environments, such as value chain, wealth, or retail banking, is essential. The role requires a strong understanding of end-to-end processes, controls, customer journeys, and interconnected risks. The ideal candidate will have a proven ability to influence senior stakeholders, demonstrate strong commercial judgment, and possess excellent communication and leadership skills. The Head of Operational Risk will be a key partner to senior leaders, contributing to the organization's goal of sustainable risk outcomes and effective second-line oversight.

Functions:

• Operations

Leading Australian financial services organisation with diverse retail banking, wealth, digital and institutional services.