Head of Marketing and Engagement

CASTLE PERSONNEL SERVICES; Mayfield; On-site; AUD 99,000 - 121,000; Full time

Benefits offered by this job

Company vehicle

Salary packaging benefits up to 18,550

Parental leave contract

Job summary

Castle is seeking a Head of Marketing and Engagement to lead our marketing, communications and engagement functions during a 12-month parental leave contract in Mayfield. The role reports to the CEO and sits on the Senior Leadership Team, with salary from A$110,000 plus superannuation and a company vehicle, plus salary packaging options.

Remuneration is negotiable based on experience. You will craft and execute strategic campaigns, strengthen brand equity and drive growth while collaborating

Qualifications

• Senior leadership experience in marketing, communications, engagement or business development.
• Proven ability to develop and implement marketing/engagement strategies.
• Experience building partnerships and influencing diverse stakeholders.
• Strong leadership with coaching and developing teams.
• Exceptional written, verbal and presentation skills.
• Experience in digital marketing, social media and website management.
• Experience with marketing systems and platforms, including CRM and digital tools.

Responsibilities

• Lead development and implementation of Castle's marketing, communications and engagement strategy.
• Strengthen brand awareness, positioning and reputation across key markets.
• Identify growth opportunities across existing and emerging service streams.
• Build and maintain strong relationships with government, community, business and industry stakeholders.
• Lead marketing campaigns, digital engagement initiatives and communication activities.
• Partner with operational leaders to support service promotion and growth objectives.
• Provide strategic advice to the CEO and Senior Leadership Team.
• Lead, coach and develop a high-performing Marketing and Engagement team.
• Monitor marketing performance, analyze data and identify opportunities for improvement.
• Manage external suppliers, agencies and partnerships to achieve objectives.

Skills

Senior marketing

Strategic thinking

Stakeholder engagement

Leadership

Written and verbal communication

Digital marketing

CRM tools

Marketing platforms

Education

Relevant tertiary qualification in Marketing or related field

Tools

CRM

Digital marketing platforms

Job description

Full-time Contract Mid-level Senior

Posted 15 Sep 2026

Description

Head of Marketing and Engagement

Location: Mayfield

Senior Leadership Opportunity | 12-Month Parental Leave Contract

Salary from $110,000 plus superannuation, company vehicle and salary packaging benefits. Remuneration is negotiable based on experience and capability.

Ready to lead marketing with purpose?

At Castle, we're committed to creating opportunities for people to live meaningful and fulfilling lives. We're looking for an experienced and strategic Head of Marketing and Engagement to lead our marketing, communications and engagement functions during a 12-month parental leave contract.

Reporting directly to the CEO and working as a member of the Senior Leadership Team, you'll play a key role in strengthening Castle's brand, driving organisational growth, enhancing stakeholder relationships and supporting the delivery of services that positively impact our communities.

What You'll Do

• Lead the development and implementation of Castle's marketing, communications and engagement strategy
• Strengthen Castle's brand awareness, positioning and reputation across key markets
• Identify and support business growth opportunities across existing and emerging service streams
• Build and maintain strong relationships with government, community, business and industry stakeholders
• Lead marketing campaigns, digital engagement initiatives and communication activities
• Partner with operational leaders to support service promotion, engagement and growth objectives
• Provide strategic advice and recommendations to the CEO and Senior Leadership Team
• Lead, coach and support a high-performing Marketing and Engagement team
• Monitor marketing performance, analyse data and identify opportunities for continuous improvement
• Manage external suppliers, agencies and partnerships to achieve organisational objectives

What You'll Bring

• Proven experience in a senior marketing, communications, engagement or business development role
• Strong strategic thinking and the ability to translate ideas into measurable outcomes
• Experience developing and delivering marketing, communication and stakeholder engagement strategies
• Demonstrated success in building partnerships and influencing diverse stakeholders
• Strong leadership skills with experience coaching and developing teams
• Exceptional written, verbal and presentation skills
• Experience managing multiple priorities in a dynamic environment
• A collaborative approach and genuine commitment to Castle's purpose and values
• Relevant tertiary qualification in Marketing or a related field
• Marketing and communications experience, including strategic planning and implementation
• Demonstrated experience across digital marketing, social media, website management and brand positioning
• Experience using contemporary marketing systems and platforms, including CRM and digital marketing tools
• Ability to obtain a NDIS Worker Check and Working with Children Check

Why Join Castle?

• Be part of a passionate and purpose-driven organisation making a genuine difference in people's lives
• Work directly with the CEO and contribute to strategic organisational decisions
• Lead and influence initiatives that support organisational growth and community impact
• Fully maintained company vehicle provided
• Full-time Monday to Friday role (8:30am to 5:00pm) with the opportunity to accrue an additional day off each month through our ADO arrangement
• Increase your take-home pay through salary packaging benefits of up to $18,550 per year
• Supportive and collaborative leadership team
• Inclusive and values-driven workplace culture

Ready to Make an Impact?

Join a team that is committed to creating opportunities, building relationships and strengthening communities.

Castle is committed to creating an inclusive workplace where everyone feels welcome and valued. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and people from diverse cultural backgrounds.

If you require any adjustments throughout the recruitment process, please let us know. We're committed to providing an accessible and inclusive experience for all candidates.

Castle acknowledges the Traditional Custodians of the lands on which we live and work. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Company Overview

For over 30 years, Castle has helped people with disabilities, mental health conditions, chronic illnesses and injuries find work and live meaningful lives the Newcastle, Hunter, and Central Coast regions. Castle’s group of highly passionate people, provide support to individuals to empower and facilitate them to be financially and socially independent through a range of community referral partners, capacity building, social interactions, training, education and employment. Castle provides guidance and supports to employers to have inclusive workplaces through recruitment, on the job training and support and workplace education. We believe in the power of diversity, the responsibility of inclusion and the value of employment.