Head of Forward Deployed Engineering

Blitzy; Town Of Cambridge; On-site; AUD 251,000 - 391,000; Full time

Job summary

Blitzy is seeking a Head of Forward Deployed Engineering to lead and grow our embedded engineering practice across a portfolio of enterprise accounts. This player-coach role combines hands-on technical work with strategic client partnership.

You will manage a team of Forward Deployed Software Engineers and bridge the gap between delivery and executive-level guidance, ensuring credible, high-impact outcomes for customers.

Qualifications

• Proven experience leading customer-facing engineering teams.
• Delivery framework setup from scratch.
• Strong communication with engineers to executives.
• Experience with architecture reviews and technical decision-making.

Responsibilities

• Lead, mentor, and develop a team of Forward Deployed Software Engineers embedded across customer environments.
• Set standards for customer engagement, and delivery rigor across all active accounts and engineering quality.
• Serve as the senior technical escalation point for complex integration or delivery challenges.
• Balance multiple concurrent engagements, ensuring each is appropriately scoped and resourced.
• Own senior relationships at key accounts, engaging at VP Eng and Director level.
• Participate in architecture reviews, sprint planning, and technical decision-making alongside customer teams.
• Lead business reviews translating technical delivery progress into measurable business outcomes.
• Support pre-sales efforts for new enterprise accounts by bringing delivery credibility to the conversation.

Skills

Team Leadership

Delivery Rigor

Customer Engagement

Technical Escalation

Cross-functional Collaboration

Communication

Code Reviews

Tools

CI/CD

Job description

Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial revolution. We're transforming how enterprises build software, turning enterprise requirements into enterprise grade code with an agentic software development platform that can autonomously execute 80% of the quantum of software development work. We're backed by multiple tier 1 investors, and have proven success as founders of previous start-ups.

Our Culture

Who we are:

Led by two pioneering co-founders we are one of the fastest growing companies in the U.S., creating our own category of enterprise autonomous software development. We automate thousands of hours of software development for our customers, which includes strong representation within the Fortune 500.

How we work:

• We move Blitzy Fast: Time is both our company’s and our clients’ most precious asset. We move quickly and decisively to innovate internally and deliver exceptional software externally.

• Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.

• Passion for Invention: We’re pushing the frontier of what’s possible, requiring constant innovation and iteration.

• We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships into deep, meaningful partnerships.

• We believe in being ‘everyday athletes’: taking care of ourselves so we can bring our best minds to work. We promote great sleep, movement, and restorative activities for optimal mental performance. It makes for a happier and more productive team.

We're looking for a Head of Forward Deployed Engineering to lead and grow our embedded engineering practice across a portfolio of enterprise accounts. This is a player-coach leadership role for an experienced engineering leader who thrives in the white space between hands-on technical delivery and strategic client partnership.

You'll manage a team of Forward Deployed Software Engineers while remaining close enough to the technical work to earn credibility with customer engineering teams. You're as comfortable reviewing a pull request or debugging an integration as you are presenting a transformation roadmap to a VP of Engineering. You bring structure and accountability to delivery without sacrificing the speed and adaptability that make Blitzy different.

Responsibilities

Team Leadership & Delivery

• Lead, mentor, and develop a team of Forward Deployed Software Engineers embedded across customer environments

• Set standards for customer engagement, and delivery rigor across all active accounts and engineering quality

• Serve as the senior technical escalation point for complex integration or delivery challenges

• Balance multiple concurrent engagements, ensuring each is appropriately scoped and resourced

Customer Partnership

• Own senior relationships at key accounts, engaging primarily at the VP Engineering and Director level

• Participate in architecture reviews, sprint planning, and technical decision-making alongside customer teams

• Lead business reviews that translate technical delivery progress into measurable business outcomes

• Support pre-sales efforts for new enterprise accounts by bringing delivery credibility to the conversation

Hands-On Technical Contribution

• Stay technically engaged — review code, contribute to integrations, and debug complex issues when the situation demands it

• Build and maintain reusable delivery assets, integration patterns, and best practices across the team

• Develop technical demos and POC frameworks that accelerate customer adoption of Blitzy's platform

Strategic & Organizational Impact

• Partner with Product, Sales, and executive leadership to define the growth strategy for the FDE function

• Establish delivery frameworks and feedback loops that drive continuous improvement across engagements

• Contribute field intelligence that shapes product prioritization and enterprise go-to-market strategy

• Contribute to thought leadership, documentation, and reusable delivery IP

Qualifications

Required Experience

• Proven experience leading teams in customer-facing, embedded, or professional services engineering environments

• Proven experience standing up a delivery framework from scratch

• 10+ years of progressive software engineering experience, including at least 3 years in a technical leadership capacity

• Fluency across the modern enterprise technology stack: cloud infrastructure, APIs, microservices, CI/CD, and AI/ML integration

• Demonstrated ability to manage delivery across multiple concurrent enterprise engagements

• Strong communication skills — able to engage credibly from engineer to VP, adapting your style to the audience

• Experience with IDEs - code-assistant tools within software development workflows

Preferred Experience

• Experience at a high-growth startup or in a Forward Deployed Engineering, embedded consulting, or technical account management role

• Background in AI/ML platforms, developer tooling, or enterprise software modernization

• Track record of building and scaling small-to-mid-sized technical teams in outcome-driven environments

• History of converting delivery excellence into account expansion and long-term partnerships

• Technical thought leadership: open source contributions, conference talks, or published writing