Head of Events

Flight Centre Travel Group; Sydney, Melbourne, Brisbane; Presencial; AUD 150.000 - 210.000; Tempo integral

Benefícios oferecidos por esta vaga

Staff discounts

Travel discounts

Career development

Resumo da vaga

Flight Centre Travel Group’s specialised division FCM Meetings & Events seeks a Head of Events to lead nationwide teams, shape client partnerships and deliver exceptional event outcomes. You will drive performance, growth and a culture of collaboration across a diverse portfolio, with responsibilities spanning staffing, profitability and supplier relationships.

Based in Sydney, Melbourne or Brisbane, this senior role requires a minimum of 8 years in project management within events, a strong

Qualificações

• 8+ years of project management experience in the events/production industry.
• Proven track record in leadership, coaching and mentoring teams.
• Experience leading an operational team and delivering client-focused outcomes.
• Strong customer service orientation and relationship management skills.
• Knowledge of project management processes, standards, and procedures.

Responsabilidades

• Lead the national events team, driving performance, growth and development across a diverse portfolio of projects.
• Oversee workflow, resource allocation and staffing to meet client and business needs.
• Recruit, coach, mentor and develop team members with structured training plans.
• Drive growth by partnering with Sales and Account Management to secure new opportunities.
• Oversee project profitability, pricing strategies and financial performance.
• Collaborate with Finance to meet monthly and annual financial targets and manage supplier payments and logs.
• Provide leadership and support to event project teams to ensure excellence and client satisfaction.

Conhecimentos

Leadership

Team leadership

Project management

Stakeholder management

P&L management

Descrição da vaga

Head of Events

Job no: 533206
Brand: FCM Meetings & Events
Work type: Full time
Location: New South Wales, Queensland, Victoria
Categories: Operations and Logistics

FCM Meetings & Events, is a specialised division of Flight Centre Travel Group that handles global corporate events, group travel, and strategic meetings. Here, we believe creativity and commerciality aren't mutually exclusive. Whether we’re helping you host networking drinks, manage an annual conference for thousands or organise a small global team meeting, FCM Meetings & Events has the perfect blend of expertise, tools and knowledge to deliver a return on investment and engagement.

Head of Events, you'll lead the national events team, driving performance, growth, and team development across a diverse portfolio of projects. You will play a pivotal role in shaping strategic customer partnerships, growing client relationships, and delivering exceptional event outcomes. As a senior leader, you'll contribute to the direction of FCM Meetings & Events while fostering a collaborative, high-performing, and creative team culture.

This role can be based in our Sydney, Melbourne or Brisbane office.

What you will be doing:

• Lead the overall performance, growth, and development of the national events team while fostering a collaborative and high-performing culture
• Manage workflow, resource allocation, and project staffing to ensure the right skills are aligned to client and business requirements
• Recruit, coach, mentor, and develop team members, supporting capability growth through structured training and development plans
• Drive business growth by partnering with Sales and Account Management teams to strengthen existing client relationships and support new business opportunities
• Oversee project profitability, pricing strategies, and commercial performance to deliver strong customer outcomes and business results
• Partner with Finance to achieve monthly and annual financial targets, while maintaining oversight of supplier payments, reconciliations, and work logs
• Provide leadership and support across event project teams, ensuring exceptional event delivery, operational excellence, and customer satisfaction

You'll be perfect for the role if you have:

• A minimum of 8 years demonstrated experience in project management within the event management and production industry
• Proven track record in effective leadership and experience in training and mentoring team members
• Experience in leading an operational team
• Demonstrated effective customer service skills
• Knowledge of project management processes, standards, and procedures
• Knowledge of all major suppliers and relevant MICE products and destinations
• Experience in P&L management and driving productivity and profit

What you'll enjoy:

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development:Individualised Learning & Development pathway options

Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia’s leading retailers,health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within

Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health:Support and Employee Assistance Program for staff and family

Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)

Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

#LI-ME1#LI-Hybrid

Applications close: 13 Nov 2026 AUS Eastern Daylight Time