Senior Events Operations & Project Manager

Marketing; Brisbane; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Great Place To Work

Equal Opportunity Employer

Learning & Development

LinkedIn Learning

Staff Discounts

Travel Discounts

Career progression

Health insurance discounts

Mental health support

Team events

CSR & volunteering

Sustainability programs

Job summary

Flight Centre Travel Group Australia is seeking an Events Operations Manager for South Bank, QLD. You will lead end-to-end event logistics, manage venues and suppliers, and drive on-site execution across multiple events to ensure outstanding attendee experiences.

You will collaborate with partners, drive safety and compliance, track budgets, and deliver premium member experiences while supporting regional events and ROI.

Qualifications

• Minimum 5 years' experience in event management, travel, tourism, or membership organisations.
• Experience managing multiple concurrent events from planning to post-event evaluation.
• Proven vendor negotiation and supplier relationship management.
• Strong commercial acumen with hands-on budget management and financial reporting experience.
• Knowledge of digital and hybrid event technologies and marketing automation is desirable.

Responsibilities

• Manage end-to-end logistics, timelines, and on-site operations for multiple concurrent events.
• Source, negotiate with, and manage relationships with venues, caterers, AV providers, and event suppliers.
• Coordinate event setup, run-of-show execution, and bump-out activities to ensure seamless delivery.
• Oversee registration platforms, attendee communications, and event-day coordination.
• Track event budgets, reconcile expenses, and support financial reporting activities.
• Ensure compliance with safety, legal, insurance, and risk management requirements while maintaining contingency plans.
• Build and maintain strong relationships with members, partners, clients, contractors, and stakeholders.
• Support the rollout of satellite and regional events to increase member engagement and touchpoints.
• Develop and deliver premium member experiences, workshops, and exclusive opportunities that support revenue growth.
• Collect and analyse event performance data, including attendance, engagement, revenue, and NPS metrics.
• Manage post-event surveys, debriefs, ROI reporting, and continuous improvement initiatives.

Skills

Event management

Vendor negotiation

Budget management

Stakeholder relations

Event software

Communication

Job description

Flight Centre Travel Group Australia is seeking an Events Operations Manager for South Bank, QLD. You will lead end-to-end event logistics, manage venues and suppliers, and drive on-site execution across multiple events to ensure outstanding attendee experiences.

You will collaborate with partners, drive safety and compliance, track budgets, and deliver premium member experiences while supporting regional events and ROI.