Head of Engineering: Enterprise Workflow & AI Content

Westpac; Sydney; Hybrid; AUD 250,000 - 350,000; Full time

Job summary

Westpac in Sydney invites a visionary Head of Engineering for Workflow and Enterprise Content Management to shape the engineering strategy, architecture and delivery across core platforms. Reporting to the CIO, you will lead engineering leaders, drive AI-enabled transformation and partner with executives to align technology with business outcomes.

In this role you will build high-performing teams, foster modern engineering practices, ensure secure, scalable operations and accelerate adoption of

Qualifications

• Senior technology leader with strong experience in engineering strategy and delivery.
• Proven track record driving AI-enabled transformation across enterprise platforms.
• Expert in architecture, platform engineering and modern engineering practices.
• Strong stakeholder management and ability to influence senior executives.
• Experience leading teams through large-scale transformations.
• Deep understanding of architecture, design and technology delivery.

Responsibilities

• Define and execute the technology strategy, roadmap and target-state architecture for Enterprise Workflow and Content Management platforms.
• Lead engineering teams to deliver secure, scalable and resilient technology solutions aligned to business objectives.
• Drive the adoption of world class modern engineering practices, standards, tooling and delivery methodologies.
• Identify and accelerate AI opportunities across workflow management, content management and customer operations processes.
• Partner with senior business and technology leaders to prioritise strategic initiatives and technology investments.
• Balance delivery, risk, quality and cost considerations when making technology and architecture decisions.
• Provide leadership across engineering, architecture and platform teams to ensure alignment to enterprise standards and strategic outcomes.
• Build and develop high-performing engineering leaders and foster a culture of accountability, innovation and continuous improvement.
• Ensure customer operations platforms remain secure, reliable and fit for purpose while supporting future growth and transformation.
• Represent Customer Operations within enterprise technology forums and executive stakeholder discussions.

Skills

Tech leadership

AI strategy

Enterprise platforms

Stakeholder mgmt

Agile delivery

Architecture design

People development

Education

Experience in regulated banking environments

Job description

Westpac in Sydney invites a visionary Head of Engineering for Workflow and Enterprise Content Management to shape the engineering strategy, architecture and delivery across core platforms. Reporting to the CIO, you will lead engineering leaders, drive AI-enabled transformation and partner with executives to align technology with business outcomes.

In this role you will build high-performing teams, foster modern engineering practices, ensure secure, scalable operations and accelerate adoption of