Head of Cyber Security Operations

Orro Group; Sydney; On-site; AUD 160,000 - 230,000; Full time

Benefits offered by this job

Volunteer leave

Novated leasing

Employee discounts

Wellbeing platform

Parental and caregiver leave

Job summary

Orro Group is seeking a Cyber Security Operations Manager to lead the SOC, exposure management, incident response and cyber engineering teams across Australia. You’ll translate strategy into reliable day-to-day delivery for multiple customers and services.

You’ll oversee a well-established operating rhythm, shape improvements, and act as the main point of contact for operational customer concerns, ensuring timely resolution and alignment with leadership.

Qualifications

• Experience leading SOC or managed security services environments.
• Strong understanding of how SOC, IR, exposure management and security engineering work together for customers.
• Experience running SLA performance and operational reporting, plus audit or QA activity.

Responsibilities

• Lead the leaders of our SOC, exposure management, incident response and cyber engineering teams.
• Run the daily and weekly operating cadence across the portfolio, aligning priorities and customer commitments.
• Own service performance against customer SLAs and ensure onboarding landings on time.
• Own portfolio metrics, scorecards and internal reporting for leadership visibility on service health.
• Lead audit readiness, control testing and quality assurance with corrective actions closed.
• Be the first management point of contact for customers, resolving issues and elevating strategic matters.
• Improve cross-team collaboration and efficiency within a fixed operating rhythm.

Skills

SOC leadership

Security engineering

Incident response

Operational reporting

Customer liaison

Job description

Orro Group is seeking a Cyber Security Operations Manager to lead the SOC, exposure management, incident response and cyber engineering teams across Australia. You’ll translate strategy into reliable day-to-day delivery for multiple customers and services.

You’ll oversee a well-established operating rhythm, shape improvements, and act as the main point of contact for operational customer concerns, ensuring timely resolution and alignment with leadership.