Head of Business Development & Partnerships (ANZ)
Hello Clever
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Benefits offered by this job
Job summary
Hello Clever is seeking a commercially driven Head of Business Development & Partnerships to lead merchant acquisition, strategic partnerships and business development for Hello Clever in ANZ. This senior, hands-on role requires deep knowledge of the Australian payments ecosystem and a proven ability to turn opportunities into revenue.
You’ll work with the COO, GTM and leadership team to grow merchant portfolios, expand the partner ecosystem and identify new channels and opportunities for Hello
Qualifications
- Deep knowledge of the Australian payments ecosystem including NPP, PayID and PayTo.
- Strong track record in payments, fintech or adjacent B2B merchant sales and partnerships.
- Experience originating, negotiating and closing complex commercial opportunities.
- Strong understanding of merchant economics, pricing and commercial strategy.
- Experience leading commercial teams and building scalable partnerships.
Responsibilities
- Lead merchant growth across ANZ, from pipeline generation to close.
- Build strategic partnerships with payment providers, institutions and platforms.
- Drive business development across new merchant verticals and channels.
- Own pricing strategies across merchant segments balancing growth and margin.
- Lead and develop the sales and partnerships function to scale with Hello Clever.
- Collaborate with Product, Compliance, Legal, Operations and Finance to execute deals.
Skills
Tools
Job description
Hello Clever is building the next generation of payments and loyalty infrastructure by turning every transaction into growth for merchants.
We’re an AI-powered fintech operating across 26+ markets, helping businesses move money in real time and convert payments into measurable outcomes like higher repeat rates, bigger baskets, and smarter customer engagement. Our platform combines local account-to-account rails, embedded cashback & loyalty products, and powerful data intelligence (Clever AI) so merchants can launch offers, optimise ROI, and scale faster - all through a single integration.
We’re also proud to be recognised on the global stage including being named Australia’s fastest-growing fintech, Top 100 Forbes Asia, ranked in the AFR Fastest-Growing Companies, and selected for Inc. Magazine’s Best in Business alongside some of the most iconic companies in the world.
We’re looking for a commercially driven Head of Business Development & Partnerships to lead merchant acquisition, strategic partnerships and business development for Hello Clever in ANZ.
This is a senior, hands-on leadership role for someone who understands the Australian payments ecosystem, knows how to build strong commercial relationships and can turn opportunities into meaningful revenue.
You’ll work closely with the COO, GTM and broader leadership team to grow our merchant portfolio, expand our partner ecosystem and identify new channels, verticals and opportunities for Hello Clever.
- Own merchant sales strategy and execution across ANZ, from pipeline generation through to close.
- Build and manage a high-quality commercial pipeline, with clear forecasting, reporting and CRM discipline.
- Lead complex merchant opportunities involving multiple products, stakeholders and commercial structures.
- Own deals end-to-end, including commercial negotiation, pricing, contracting and handover to onboarding.
- Develop compelling commercial propositions that clearly communicate Hello Clever’s value, including TCO-based comparisons and payment optimisation opportunities.
- Identify, negotiate and develop strategic relationships with payment providers, financial institutions, platforms, integrators and other ecosystem partners.
- Build partnerships that expand Hello Clever’s distribution, capabilities and product reach.
- Identify new channels and partnership models that create scalable merchant acquisition opportunities.
- Develop strong senior-level relationships across the Australian payments and fintech ecosystem.
- Identify and execute opportunities to enter new merchant verticals, channels and adjacent markets.
- Monitor the Australian payments landscape, including developments across NPP, PayID, PayTo, card schemes, interchange and relevant regulation.
- Translate market developments into actionable commercial and go-to-market opportunities.
- Represent Hello Clever at industry events, partner meetings and other market-facing opportunities.
- Develop and defend pricing strategies across merchant segments, balancing competitiveness, growth and margin.
- Maintain a strong understanding of merchant economics, payment costs and competitive positioning.
- Provide merchant, partner and competitor insights to support broader company strategy.
- Work with leadership on commercial planning, revenue forecasting and growth priorities.
- Recruit, mentor and develop the sales and partnerships function as Hello Clever continues to scale.
- Establish strong commercial processes, reporting standards and accountability across the team.
- Build a high-performance culture focused on ownership, execution and measurable commercial outcomes.
- Ensure HubSpot and other commercial systems provide accurate visibility over pipeline, conversion and forecasting.
- Work closely with Product, Compliance, Legal, Operations and Finance to support deal execution and partner integrations.
- Bring merchant and partner feedback into product roadmap and strategic discussions.
- Support fundraising, board reporting and strategic initiatives with relevant commercial, partnership and market insights.
- Ensure commercial opportunities are structured with consideration for operational, regulatory and risk requirements.
- Deep working knowledge of the Australian payments ecosystem, including NPP, PayID, PayTo and card schemes is highly regarded.
- Strong track record in payments, fintech or adjacent B2B merchant sales and strategic partnerships.
- Demonstrated experience originating, negotiating and closing complex commercial opportunities.
- Strong understanding of merchant economics, acquiring, payment pricing and commercial strategy.
- Experience building relationships with senior decision-makers across merchants, financial institutions and payment partners.
- Ability to operate strategically while remaining highly hands-on with execution.
- Strong commercial judgement and confidence negotiating pricing and contractual terms.
- Experience managing and developing commercial teams.
- Strong CRM and pipeline-management discipline, ideally using HubSpot.
- Excellent communication, negotiation and stakeholder-management skills.
You’ll build a strong and predictable merchant pipeline, develop partnerships that materially expand Hello Clever’s reach, and create a high-performing commercial function capable of supporting the company’s next stage of growth.
You’ll become a key commercial leader within Hello Clever, connecting what merchants need, what the market is doing and what we can build and deliver to create sustainable revenue growth.
- High-Growth Fintech - Be part of a company leading the future of real-time payments and loyalty solutions.
- Global impact - We’re live in 26+ markets and growing fast.
- Category-defining product - Real-time payments, instant cashback, AI-powered merchant tools.
- Mission-driven - We’re here to make money smarter, fairer and faster for everyone.
- Dynamic Culture - Join a passionate, results-driven team that values innovation and collaboration.
- Leave that supports real life – Enjoy Birthday Leave and Menstrual Leave in addition to your standard annual leave.
- Invest in your wellbeing and growth – Receive an annual Wellness and Development Allowance to use toward what helps you feel and perform at your best.
- Technology support – Access a Technology Allowance to help you create a productive working setup.
- Flexible hybrid working – Enjoy the balance of collaborating in person and working remotely.
- Celebrate together – Connect with the team through quarterly social events and our annual company trip.
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