Head of Assurance

CBHS Health Fund Limited; Sydney; Hybrid; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Hybrid working arrangements

Five weeks annual leave

Free breakfast and snacks

Ongoing learning and development

Cross-team exposure

Job summary

CBHS Health Fund Limited seeks an experienced assurance leader to shape and lead a second-line assurance approach across member outcomes, remediation work, operational processes and financial outcomes. This 12-month fixed-term contract offers potential for ongoing employment in a flexible, hybrid work environment with strong governance exposure.

You will test evidence, challenge senior stakeholders and deliver clear, defensible advice to executives and the Board, coordinating inputs from Risk,

Qualifications

• Senior experience in assurance, risk, audit, compliance or financial control within a complex regulated environment.
• Strong analytical judgement, professional scepticism and the ability to challenge senior stakeholders.
• Experience in private health insurance, financial services, member remediation or regulatory remediation is highly regarded.

Responsibilities

• Lead independent, risk-based assurance across reviews of member outcomes and remediation work.
• Assess methodologies, controls, calculations and outcomes for fairness and evidence.
• Provide assurance reporting and governance-facing advice to executives and Board.
• Identify material findings and escalate risks with sustainable corrective actions.
• Provide leadership and coordinate input across Risk, Finance, Legal, Internal Audit and external advisers.
• Build disciplined assurance and evidence practices across the organisation.

Skills

Senior assurance experience

Risk management

Audit & compliance

Financial controls

Regulated environment

Education

Tertiary qualification

Professional membership (audit/risk/compliance/governance)

Job description

12-month fixed-term contract | Potential for ongoing employment

Bring independent thinking, assurance expertise and commercial judgement to a role where your work will strengthen member outcomes, operational integrity and confidence in the delivery of important review and remediation initiatives.

CBHS is looking for an experienced assurance leader to shape and lead a second-line assurance approach across reviews of member outcomes, associated remediation work, operational processes and financial outcomes. This is a highly visible role for someone who knows how to ask the right questions, test the evidence and turn complex findings into clear, practical advice for executives and governance forums.

Offered as a 12-month fixed-term contract with the potential for ongoing employment, this is an opportunity to make a lasting contribution to CBHS’s broader assurance, member outcomes and control capability.

What you’ll do

• Lead an independent, risk-based assurance program across reviews of member outcomes, associated remediation work and related operational processes.
• Assess methodologies, controls, calculations, reconciliation and operational outcomes to confirm they are fair, accurate and supported by reliable evidence.
• Provide clear assurance reporting and advice to executives, governance committees and the Board.
• Identify and elevate material findings, control weaknesses and emerging risks, and confirm corrective actions are sustainably embedded.
• Provide leadership to the Reconciliation Lead and coordinate specialist input across Risk, Finance, Legal, Internal Audit and external advisers.
• Build disciplined assurance, reconciliation and evidence practices that strengthen capability across the organisation.

What you’ll bring

• Substantial senior experience in assurance, risk, audit, compliance or financial control within a complex regulated environment.
• A strong track record of designing and leading risk-based assurance across complex programs, operational processes or member remediation initiatives.
• Excellent analytical judgement, professional scepticism and the confidence to constructively challenge senior stakeholders.
• Strong reconciliation and financial integrity capability, including investigating exceptions and resolving variances.
• The ability to translate complex evidence into concise, defensible advice and governance reporting.
• A relevant tertiary qualification or equivalent senior experience; professional membership in audit, risk, accounting, compliance or governance will be well regarded.
• Experience in private health insurance, financial services, member remediation or large-scale regulatory remediation will be highly regarded, particularly where you have worked across complex member, financial, governance or regulatory outcomes.

Why this role?

This is more than a traditional assurance position. You’ll be close to the decisions that matter, helping ensure member outcomes and any associated corrective work are fair, accurate, well controlled and supported by evidence that stands up to scrutiny. You’ll have the scope to influence how assurance is delivered today while helping shape stronger practices for the future.

Why you’ll like working here

At CBHS, you’ll be part of a collaborative, purpose-led organisation where your contribution is valued. We offer the flexibility, support and opportunities to help you do your best work and continue developing your career.

What you can look forward to:

• Flexibility that works: Hybrid working arrangements that balance time in the office with working from home.
• More time to recharge: Enjoy five weeks’ annual leave.
• A great start to your day: Free breakfast and snacks in the office.
• Support to keep growing: Ongoing learning and development opportunities.
• Broader business exposure: Work with teams across claims, finance, product, risk, compliance and data.
• Work that matters: Contribute to important member outcome and remediation initiatives focused on delivering fair, accurate and well-supported results.

Ready to make an impact?

If you are an experienced assurance leader who combines independence with pragmatism and can bring clarity to complex reviews and remediation initiatives, we’d like to hear from you.

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Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? What's your expected annual base salary? How many years' experience do you have as a Head of Assurance? How much notice are you required to give your current employer?

Since 1951, we've been the best choice for CBA Group employees

And we strive to continue that proud tradition year after year. As a not-for-profit, member-owned health insurer, we will always have our members as our top priority, now and always.

Below you'll find the key information that keeps CBHS running, from our leadership, to our area representatives, as well as our code of conduct and dispute guidelines. If you can't find what you're after, email us at [e-mail].

Our Vision

CBHS is a not-for-profit, member-owned health fund. No stakeholders, no dividends - just you and us, now and always.

We work to make sure we're eligible members' first choice of health insurer, and we do this through our CARE values:

Customers First

Our members are at the heart of everything we do.

Active

CBHS is committed to walking the health talk.

Respect

We treat everyone fairly, ethically, and equally.

We strive to over-deliver on our promises.

Source: This is an extract from the company's own website.

Since 1951, we've been the best choice for CBA Group employees

And we strive to continue that proud tradition year after year. As a not-for-profit, member-owned health insurer, we will always have our members as our top priority, now and always.

Below you'll find the key information that keeps CBHS running, from our leadership, to our area representatives, as well as our code of conduct and dispute guidelines. If you can't find what you're after, email us at [e-mail].

Our Vision

CBHS is a not-for-profit, member-owned health fund. No stakeholders, no dividends - just you and us, now and always.

We work to make sure we're eligible members' first choice of health insurer, and we do this through our CARE values:

Customers First

Our members are at the heart of everything we do.

Active

CBHS is committed to walking the health talk.

Respect

We treat everyone fairly, ethically, and equally.

We strive to over-deliver on our promises.

Source: This is an extract from the company's own website.