Head of AI-Driven Reliability & Automation
Datacom
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Avantages offerts par ce poste
Résumé du poste
Datacom is seeking an exceptional technology leader to drive an AI-enabled, automation-first Platform Engineering model within the Reliability Operations Hub (ROH) in Melbourne. You will transition from manual operations to automated, scalable, 24x7 technical operations, shaping SRE practices and a new service-oriented delivery.
You will lead transformational operating-model change, orchestrate cross-region teams, and partner with product and commercial units to deliver high-value,
Qualifications
- 15+ years in large-scale technology operations environments.
- At least 3 years leading SRE, Platform Engineering, or similar teams.
- Proven success leading 24x7 operational functions across regions and time zones.
- Experience delivering transformational operating model change with automation-first approaches.
- Commercial leadership with service-based delivery, pricing, and margins.
- Strong incident management and enterprise resilience programmes.
Responsabilités
- Lead 24x7 Technical Operations and governance of the ROH Front Door.
- Define engagement models between ROH and engineering teams; optimise flows.
- Drive Lean improvements to reduce queue times and bottlenecks.
- Champion SRE practices including SLOs and error budgets.
- Lead automation initiatives and AI-assisted operational workflows.
Connaissances
Outils
Description du poste
Datacom is seeking an exceptional technology leader to drive an AI-enabled, automation-first Platform Engineering model within the Reliability Operations Hub (ROH) in Melbourne. You will transition from manual operations to automated, scalable, 24x7 technical operations, shaping SRE practices and a new service-oriented delivery.
You will lead transformational operating-model change, orchestrate cross-region teams, and partner with product and commercial units to deliver high-value,
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