Head Housekeeper: Lead Service & Standards

Rocklea International Motel; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Full-time employment

Competitive salary + superannuation

Supportive working environment

Career development opportunities

Job summary

Rocklea International Motel in Brisbane is seeking a Head Housekeeper to lead and optimise housekeeping across guest rooms and public areas. You will plan rosters, monitor cleanliness and work with reception and maintenance to ensure timely room turnover.

The role requires an AQF Hospitality certificate and prior supervisory hotel housekeeping experience, with a focus on hygiene, safety and cost control. Full-time role with competitive pay and development opportunities.

Qualifications

• Must hold AQF Certificate III or IV in Hospitality/Accommodation Services or equivalent.
• Experience supervising hotel/motel housekeeping staff.
• Strong knowledge of hygiene, safety, and workplace health practices.

Responsibilities

• Plan, organise and supervise daily housekeeping operations across rooms and facilities.
• Manage staff rosters, duties and performance.
• Maintain cleaning standards, quality control and inspections.
• Recruit, train and supervise housekeeping personnel.
• Monitor stock, supplies and equipment; control costs and wastage.
• Coordinate with reception, maintenance and management for timely room availability.
• Respond to guest enquiries and special requests; maintain records.

Skills

Leadership

Staff supervision

Organisational skills

Communication

Interpersonal skills

Time management

Detail oriented

Problem solving

Education

AQF Hospitality Cert

Job description

Rocklea International Motel in Brisbane is seeking a Head Housekeeper to lead and optimise housekeeping across guest rooms and public areas. You will plan rosters, monitor cleanliness and work with reception and maintenance to ensure timely room turnover.

The role requires an AQF Hospitality certificate and prior supervisory hotel housekeeping experience, with a focus on hygiene, safety and cost control. Full-time role with competitive pay and development opportunities.