HCV Field Operations Consultant

FleetPartners; Sydney; Híbrido; AUD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave 27 days

Hybrid work

Dress for your Day

Parental leave

Career development

Employee discounts

Descripción de la vacante

FleetPartners is a leading fleet solutions provider in Australia and New Zealand. We are seeking an experienced professional to provide customer support and technical input for managing commercial fleets, ensuring vehicles meet industry standards and are maintained within guidelines.

You will lead maintenance programs, perform fleet audits, inspections on new vehicles, and act as escalation point for high-cost repairs while communicating effectively with stakeholders across the business.

Formación

• Minimum 8 years' experience in the heavy vehicle fleet or mechanical repair industry.
• Trade qualification in relevant field.
• Current driver’s licence and ideally HR licence.
• Excellent written and verbal communication skills.

Responsabilidades

• Develop and maintain Maintenance Programs for large heavy commercial vehicle fleets.
• Carry out fleet and workshop audits in line with Maintenance programs.
• Perform build management and new vehicle inspections on all new HCV assets.
• Act as escalation point for major repairs, warranty disputes or high-cost issues.
• Serve as SME for customer strategic reviews.
• Raise and amend quotes as required.

Conocimientos

Heavy vehicle knowledge

Stakeholder communication

Field work

Problem solving

Maintenance planning

Educación

Trade qualification

Heavy vehicle/mechanical apprenticeship

Herramientas

Fleet management software

Descripción del empleo

ABOUT US

FleetPartners is a leading ASX‑listed provider of fleet leasing, fleet management and novated leasing across Australia and New Zealand. Every day, we help businesses and individuals move forward with smarter, more sustainable vehicle solutions.

But what really sets us apart is our people.

We’re a supportive, customer‑focused team that works together to deliver great outcomes for our customers and for each other. We create an environment where people feel encouraged to grow, develop their skills and do their best work.

If you’re looking for a workplace that supports your development and creates an inclusive, collaborative environment, you’ll feel right at home at FleetPartners.

THE ROLE

You will be providing customer support and technical input for the management of the commercial fleet, by ensuring vehicles and/or equipment supplied is built to industry and regulatory standards, maintained within set guidelines and operating within the industry specification and in an environment that the vehicle/equipment is designed.

Some of your key responsibilities in this role will include (but not limited to):

• Develop and maintain Maintenance Programs for our large heavy commercial vehicle fleets
• Carryout fleet and workshop auditing in alignment with these Maintenance programs
• Carry out build management and new vehicle inspections on all new HCV assets
• Act as escalation point for the business to address any HCV related issues (high cost repairs, major failures, warranty disputes etc)
• Act as subject matter expert for customer strategic reviews or similar
• Raise and amend quotes as required.

ABOUT YOU

You’re a knowledgeable and practical professional with strong experience in the heavy vehicle industry. You bring a hands‑on approach, communicate well with a range of stakeholders, and are comfortable working both independently and on the road.

To be successful in this role, you will have:

• A minimum of 8 years’ experience within the heavy vehicle fleet and/or mechanical repair industry
• Strong knowledge of the commercial vehicle industry
• A trade qualification
• Excellent written and verbal communication skills
• A current driver’s licence and willingness to obtain, at a minimum, an HR licence
• The ability to travel intrastate regularly and interstate occasionally (approximately one week per month)

BENEFITS:

We offer more than just a role:

• 27 days of annual leave per year.
• Enjoy the best of both worlds with hybrid working (3 days in the office) and a modern workspace and iconic Harbour Bridge views.
• A ‘Dress for your Day’ policy
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
• Ongoing training to help you develop and grow with real career development opportunities
• Rewards program, including a range of discounts from a variety of retailers.
• An extensive range of other employee benefits.

OUR COMMITMENT TO INCLUSION

We’re committed to creating an inclusive workplace where everyone feels respected, supported and able to thrive.

We’re proudly recognised by the Workplace Gender Equality Agency (WGEA) and accredited by WORK180 for our commitment to supporting women to build meaningful, long‑term careers - recognition that includes being named one of the Top 101 Workplaces for Women 2025.

We’re also progressing our Innovate RAP, helping build stronger partnerships and meaningful opportunities for Aboriginal and Torres Strait Islander peoples.

We welcome people from all backgrounds, identities and lived experiences, and we’re here to support any access requirements or adjustments throughout the recruitment process.