Hatchery Administrator

Specialised Breeders Australia Pty Ltd; Rochester; On-site; AUD 55,000 - 75,000; Full time

Job summary

Specialised Breeders Australia is seeking a Hatchery Administrator at our Rochester Commercial Hatchery to support daily operations, customer service and hatch-day coordination. Based at the Rochester hatchery, you will manage reception, coordinate administrative processes across Commercial and Genetic Hatcheries, and assist Hatchery Management.

This fast-paced role requires strong organisation, excellent communication, biosecurity compliance and a proactive approach to keeping documentation

Qualifications

• Strong organisational and time-management skills.
• Excellent written and verbal communication, customer-facing.
• Ability to meet deadlines and manage competing priorities.
• High attention to detail and accurate documentation.
• Proactive, self-motivated with problem-solving ability.
• Professionalism and teamwork in all interactions.
• Willingness to follow biosecurity protocols.

Responsibilities

• Handle reception and deliver excellent customer service on hatch days.
• Provide admin support to Hatchery Management (filing, reporting, minutes).
• Maintain timesheets, payroll approvals and personnel records.
• Prepare weekly operational reports (egg stock, hatch, distribution).
• Capture customer orders and ETA information in the setting program.
• Manage consumables stock and petty cash reconciliation.
• Coordinate delivery documentation and liaise with Head Office for invoicing.
• Support the Customer & Planning Coordinator and Transport Supervisor (book freight).
• Uphold biosecurity, animal welfare and WHS requirements.
• Maintain a tidy, professional reception/office environment.

Skills

Organisational skills

Time-management

Communication skills

Attention to detail

Problem-solving

Teamwork

Biosecurity awareness

Job description

Specialised Breeders Australia Pty Ltd – Rochester VIC

Hatchery Administrator – Commercial Hatchery (Rochester)

Specialised Breeders Australia (SBA)

Join Australia’s leading poultry genetics and hatchery business in a pivotal administration role supporting daily operations, customer service and hatch‑day coordination. Based at our Commercial Hatchery in Rochester, this position is ideal for someone who thrives in a fast‑paced environment, enjoys variety, and takes pride in keeping things running smoothly.

About the Role

As the Hatchery Administrator, you’ll be the central point of contact for customers, staff and visitors. You’ll manage reception duties, coordinate key administrative processes across both Commercial and Genetic Hatcheries, and provide essential support to Hatchery Management.

Your work will directly contribute to efficient hatchery operations, accurate documentation, strong customer relationships and compliance with biosecurity and WHS requirements.

Key Responsibilities

• Deliver professional reception and customer service, especially on hatch days.
• Provide administrative support to Hatchery Management (filing, reporting, minutes, documentation).
• Maintain accurate timesheets, payroll approvals and personnel records.
• Prepare weekly operational reports including egg stock sheets, hatch reports and distribution reports.
• Capture customer orders and ETA information through the setting program.
• Manage consumables stock levels and petty cash reconciliation.
• Coordinate customer delivery documentation and liaise with Head Office for invoicing.
• Support the Customer & Planning Coordinator and Transport Supervisor as required (including booking freight for customer deliveries).
• Uphold strict biosecurity, animal welfare and WHS requirements.
• Maintain a tidy, organised and professional reception/office environment.

What You’ll Bring

• Strong organisational and time‑management skills.
• Excellent communication skills — written, verbal and customer‑facing.
• Ability to work to deadlines and manage competing priorities.
• High attention to detail and commitment to accurate documentation.
• A proactive, self‑motivated approach with the ability to solve problems independently.
• Professionalism, respect and teamwork in all interactions.
• Willingness to follow biosecurity protocols (including shower‑on requirements).

Why Join SBA?

Specialised Breeders Australia is a respected leader in poultry breeding and hatchery operations. You’ll be part of a supportive team, working in a role that genuinely matters to daily production outcomes and customer satisfaction. SBA offers a stable work environment, clear processes, and a strong focus on safety, welfare and professional conduct.