Harvest Grower Services Support Coordinator - Casual - West Perth

GrainCorp; Perth; On-site; AUD 36,000 - 50,000; Full time

Job summary

GrainCorp in West Perth is seeking a Harvest Grower Services Representative on a casual basis to be the first friendly voice our growers hear during the busy harvest season.

You will answer questions, manage requests, and provide timely, accurate advice on grain stock, contracts, and related administration, using Excel and Word across multiple systems to keep growers supported.

Qualifications

• Experience in administration or customer service.
• Excellent written and verbal communication skills.
• Comfortable navigating Microsoft Excel and Word.

Responsibilities

• Answer growers' questions and manage requests.
• Provide timely, accurate advice on grain stock and contracts.
• Support growers across multiple systems to ensure great service.

Skills

Customer service

Administration

Communication

Tools

Excel

Word

Job description

Employment Type: Casual

Business Area: Operations & Commercial

Division: International Trading

Location: West Perth, Western Australia, AU

Role: Harvest Grower Services Representative - Casual

Hourly rate: $31 per hour

Working hours: between 8am – 6:00pm

Contract length: until end of Feb '27

What did you have for breakfast today? Whether it’s the flour in your toast or the grain in your cereal, it’s highly likely that GrainCorp helped get it onto your plate! As we find new ways to connect rural communities with food, animal feed, and industrial customers around the world, we’re proud to be leading the way in sustainable agriculture.

About the role

This is your chance to be at the heart of our grower community. As the first friendly voice our growers hear when they call our dedicated Grower Hotline, you’ll play a key role in supporting them through the busy harvest season.

You’ll be answering questions, managing requests, and providing timely, accurate advice on everything from grain stock to contract management. Working across multiple systems, you’ll ensure every grower feels supported, valued, and confident in the service we provide.

About you

You’ll bring experience in administration or customer service, but more importantly, you’ll bring a genuine care for people. You pride yourself on delivering outstanding service, have excellent written and verbal communication skills, and you’re comfortable navigating Microsoft Excel and Word. If you’ve got a can-do attitude, a warm phone manner, and a willingness to go the extra mile for our growers, you’ll fit right in.

You will join our friendly and supportive team in our West Perth office, this is a great opportunity to use your skills while contributing to something bigger, helping to keep Australian agriculture moving.