Harley-Davidson Motorcycle Technician — Diagnostics

Sunshine Coast Harley Davidson; Toowoomba Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

PPE provided

Uniforms provided

Job summary

Sunshine Coast Harley Davidson in Toowoomba, QLD is seeking a talented Diesel Technician to join our high performing team. You will complete repairs and rebuilds on heavy diesel engines in a service workshop under supervision.

Key duties include repairs, engine diagnosis, disassembly and rebuilding, plus maintaining documentation and safety compliance. Apprentice Trained Engine Technician (Cert III) or equivalent is required; HR license and heavy vehicle experience are preferred.

Qualifications

• Apprentice Trained Engine Technician (Cert III) or equivalent.
• Basic level workshop or field service experience.
• Basic level knowledge of and/or experience with engine products.
• Engine troubleshooting, diagnosis, and rebuilding experience preferred.
• Heavy Vehicle Experience preferred.
• HR License preferred.

Responsibilities

• Complete repairs and maintenance of heavy diesel products.
• Diagnose and repair engines.
• Disassemble, inspect, and clean engines and/or engine components.
• Engine rebuilding and reconditioning.
• Maintain work area and tools for cleanliness and proper operation.
• Assist with completion of documentation such as work completed documentation, time sheets, warranty claims and quality forms.
• Ensure adherence to Health, Safety & Environmental policies and reports.

Skills

Apprentice Trained Engine Technician

Workshop experience

Engine knowledge

Troubleshooting

Heavy Vehicle

HR License

Education

Certificate III – Engine Technician

Job description

We are looking for a talented Diesel Technician to join our high performing team in Toowoomba, QLD.

In this role, you will complete repairs and rebuilds on engine products in a service workshop under supervision.

**You will make an impact in the following ways:**

• Complete repairs and maintenance of heavy diesel products
• Diagnose and repair engines
• Disassemble, inspect, and clean engines and /or engine components
• Engine rebuilding and reconditioning
• Maintain work area and tools for cleanliness and proper operation
• Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens
• Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor

**Additional Information:**

• Full Time / 38 hours per week
• Overtime as required - Penalty rates paid for all work above 38 hours
• All your Safety equipment / PPE and uniforms are provided and laundered
• Domestic Relocation from across Australia _may_ be offered for the right candidate
• Local Valid Drivers License

**To be successful in this role you will need the following:**

• Apprentice Trained Engine Technician (Cert III) or equivalent
• Basic level of workshop or field service experience required
• Basic level knowledge of and/or experience with engine products
• Engine troubleshooting, diagnosis, and rebuilding experience preferred.
• Heavy Vehicle Experience preferred
• HR License preferred

**_Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters._**

**Critical Competencies:**

• Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
• Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
• Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
• Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
• Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
• Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
• Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.