Handyperson

Hilton; Melbourne; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive wages

Uniform provided

Team meals on shift

Travel discounts

Food & beverage discount

Leadership training programs

Employee assistance program

Job summary

Hilton Melbourne Flinders Street is seeking a Handyperson to join the Maintenance Team. You will perform repairs, painting, plumbing and preventative tasks while delivering high levels of customer service to hotel guests.

You’ll handle maintenance requests, ensure safety policies are followed and maintain excellent grooming standards while working across a seven-day roster, including weekends and public holidays.

Qualifications

• Must display a positive attitude and guest-focused approach.
• Strong communication to interact with guests and colleagues.
• Willingness to assist guests and team members across shifts.
• Commitment to high levels of service and guest satisfaction.
• Ability to perform under pressure and meet deadlines.
• Capable of working autonomously with initiative.
• Flexibility to handle varied work situations and rosters.
• Maintain excellent grooming and presentation standards.

Responsibilities

• Carry out maintenance tasks including repairs, painting, and plumbing.
• Perform preventative maintenance and general upkeep around the hotel.
• Review and action maintenance requests from logs and devices.
• Ensure compliance with Workplace Health & Safety and Fire Evacuation policies.
• Foster good relationships with internal and external guests and teams.

Skills

Positive attitude

Excellent communication skills

Helpful to guests and team

Customer service orientation

Work well under pressure

Autonomy and initiative

Flexibility for diverse shifts

Grooming standards

7-day roster availability

Job description

Job Description

About DoubleTree by Hilton Melbourne Flinders Street

DoubleTree by Hilton Hotel Melbourne - Flinders Street is conveniently located opposite the historic Flinders Street Station and is within walking distance of corporate offices, the famous Melbourne Laneways, and the South Bank precinct. Along with their world-famous chocolate chip cookies, DoubleTree features include 187 guest rooms, a restaurant and bar, fully equipped gym and meeting & event spaces.

What will I be doing?

As a Handyperson, you will work closely with the Maintenance Team to ensure the hotel is well maintained. Your role will include carrying out a variety of maintenance tasks such as repair work, painting, plumbing and preventative maintenance all while delivering high levels of customer service.

Specifically, your duties include:

• Ensuring every area of the hotel is immaculately maintained for guests to enjoy
• Review and action maintenance requests that come through via hotel communication logs/devices and follow up on these to ensure efficient resolution
• Complete hotel general maintenance, repairs and preservations as required
• Adhere to hotel Workplace Health & Safety and Fire Evacuation policies and procedures
• Ensure good relationships are built with internal and external customers always maintaining a guest focus

What are we looking for?

• Positive attitude
• Excellent communication skills
• Willingness to help guests and other team members at all times
• Committed to delivering a high level of customer service
• Ability to work under pressure
• Ability to work autonomously and use your initiative
• Flexibility to respond to a range of different work situations
• Excellent grooming standards
• Ability to work around a 7 day week roster including weekends and public holidays

What will it be like to work for Hilton?

At Hilton We Know That Our Team Members Are The Reason Behind Our Success So In Turn We Are Committed To Ensuring That Hilton Is a Workplace Where You Can Thrive And Make Time For What Matters Most. In 2026, Hilton Was Ranked As The #1 Hospitality Company By The Great Place To Work Institute In Australia. At Hilton, You Can Also Look Forward To Receiving

• Competitive wages with higher penalty rates than industry average
• Uniform laundered by the hotel
• Team Meals provided on each shift
• Worldwide travel discounts at unbelievable rates for you and your friends and family
• 25% off Food & Beverage in the hotel
• Leadership training programs created in conjunction with Harvard Business School, to help further your career development
• Employee Assistant Program & Mental Health Program

About Us

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.