Maintenance Officer

Hilton Hotels; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Free team meals on shift

Travel and family discounts

Leadership training programs

Employee wellbeing programs

Job summary

DoubleTree by Hilton Melbourne - Flinders Street is seeking a dedicated Maintenance Officer to support day-to-day facilities upkeep in a fast-paced hotel environment. You will work with a small team on a rotating roster, handling repairs, preventative maintenance and fault finding to ensure guest facilities operate smoothly.

The role requires practical maintenance skills across plumbing, electrical, HVAC, and carpentry, with a focus on problem-solving and proactive service delivery.

Qualifications

• Previous maintenance experience including plumbing, painting, and general repairs.
• Ability to troubleshoot and resolve maintenance issues efficiently.
• Strong communication skills and the ability to work independently and as part of a team.
• Flexibility to respond to a range of different work situations.
• A proactive and dependable approach to work.
• Ability to work a minimum of one weekend day per week and occasional public holidays.

Responsibilities

• Painting, wall patching, and minor carpentry works across guest rooms and public areas.
• Carrying out preventative maintenance and general repairs throughout the hotel.
• Responding to plumbing issues including leaks, blocked drains, toilet repairs, pipe maintenance, and silicone sealing.
• Supporting the maintenance and fault finding of HVAC and BMS systems to optimise performance and energy efficiency.
• Assisting with maintenance and troubleshooting of motors, pumps, lifts, and commercial kitchen equipment.
• Diagnosing and resolving minor electrical faults across lighting, guest room systems, HVAC controls, and hotel infrastructure.
• Supporting the safe operation of fire safety systems, lighting, elevators, and other essential building services.
• Ensuring the hotel is presented and maintained to the highest standard at all times.

Skills

Maintenance experience

Plumbing

Painting

Carpentry

Troubleshooting

Communication

Teamwork

Flexibility

Weekend work

Job description

* All applicants must have full valid working rights at the time of application to be considered for this role *

About DoubleTree by Hilton Melbourne - Flinders Street

DoubleTree by Hilton Hotel Melbourne - Flinders Street is conveniently located opposite the historic Flinders Street Station and is within walking distance of corporate offices, the famous Melbourne Laneways, and the South Bank precinct. Along with their world-famous chocolate chip cookies, DoubleTree features include 187 guest rooms, a restaurant and bar, fully equipped gym and meeting & event spaces.

About the Role

In your new role as Maintenance Officer, you will support the day-to-day operation and upkeep of the hotel's facilities and equipment. Reporting to the Maintenance Manager, you will enjoy working as part of a small team on a rotating roster. This hands‑on role requires someone who enjoys problem‑solving, takes pride in their work, and can confidently manage a variety of maintenance tasks in a fast‑paced hotel environment. Your duties will include:

• Painting, wall patching, and minor carpentry works across guest rooms and public areas
• Carrying out preventative maintenance and general repairs throughout the hotel
• Responding to plumbing issues including leaks, blocked drains, toilet repairs, pipe maintenance, and silicone sealing
• Supporting the maintenance and fault finding of HVAC and BMS systems to optimise performance and energy efficiency
• Assisting with maintenance and troubleshooting of motors, pumps, lifts, and commercial kitchen equipment
• Diagnosing and resolving minor electrical faults across lighting, guest room systems, HVAC controls, and hotel infrastructure
• Supporting the safe operation of fire safety systems, lighting, elevators, and other essential building services
• Ensuring the hotel is presented and maintained to the highest standard at all times

What are we looking for?

To successfully fill this role, you should have a strong work ethic, a positive attitude, and a commitment to delivering excellent service. In addition, the minimum skills you will need include;

• Previous maintenance experience including plumbing, painting, and general repairs
• Ability to troubleshoot and resolve maintenance issues efficiently
• Strong communication skills and the ability to work both independently and as part of a team
• Flexibility to respond to a range of different work situations
• A proactive and dependable approach to work
• Ability to work a minimum of one weekend day per week and occasional public holidays.

What will it be like to work for Hilton?

At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2025, Hilton ranked #1 across all industries by the Great Place to Work Institute in Australia and Worldwide. At Hilton, you can also look forward to receiving:

• Competitive wages with higher penalty rates than industry average
• Complimentary team meals during every shift.
• Global travel discounts for you, your friends, and your family.
• 25% off Food & Beverage at the hotel.
• Access to leadership training programs developed with Harvard Business School.
• Team Member Recognition Programs, including monthly celebrations and an annual team party.
• Employee Assistance & Mental Health Programs to support your wellbeing.

Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
In your new role as Maintenance Officer, you will support the day-to-day operation and upkeep of the hotel's facilities and equipment. Reporting to the Maintenance Manager, you will enjoy working as part of a small team on a rotating roster.