Hands-On Overnight Express Operations Manager

Griffith Corporation; Narangba; On-site; AUD 90,000 - 130,000; Full time

Job summary

Griffith Corporation in Narangba seeks an experienced Operations Manager to lead and hands-on manage Road and Overnight Express operations. You will allocate resources, supervise staff, and ensure customer requirements are achieved with cost efficiency.

The role demands a confident logistics professional who can work under pressure, liaise with customers and drivers, and maintain safety, COR, and OH&S standards while meeting KPI targets.

Qualifications

• At least 5 years experience in a similar role.
• Ability to work under pressure in a fast paced environment.
• Excellent interpersonal skills and ability to communicate with drivers, clients, staff and management.
• Understanding of BFM, COR and DG legislation.
• Accreditation in BFM and Scheduling mandatory and must be provided on commencement.
• Demonstrated knowledge and commitment to Safety and OH&S legislation.
• Sound computer skills.
• Hands-on Operations role with 24/7 availability.

Responsibilities

• Liaise with Customers, build on existing relationships and exceed requirements.
• Negotiate rates to maximise return on fleet assets while controlling costs.
• Manage daily Rostering of Trucks and Drivers across states.
• Maintain Customer requirements and meet Company KPIs.
• Liaise with customers and drivers – Linehaul and Local.
• Resolve issues affecting delivery times or load problems.
• Collate paperwork for all freight movements to ensure invoicing is accurate.
• Ensure OH&S, quality and driver compliance practices are followed.
• Recruit new staff as required and train to a high standard.

Skills

5+ years exp

Interpersonal skills

Communication

Negotiation

Staff rostering

Problem solving

Computer skills

OH&S knowledge

Job description

Griffith Corporation in Narangba seeks an experienced Operations Manager to lead and hands-on manage Road and Overnight Express operations. You will allocate resources, supervise staff, and ensure customer requirements are achieved with cost efficiency.

The role demands a confident logistics professional who can work under pressure, liaise with customers and drivers, and maintain safety, COR, and OH&S standards while meeting KPI targets.