Guidewire Technical Lead – Australia and New Zealand

Tenzing; Melbourne; Hybrid; AUD 150,000 - 230,000; Full time

Benefits offered by this job

Flexible and hybrid working

Annual leave options

Life and income protection insurance

Discounted medical insurance

Learning and development programs

Wellbeing initiatives

Job summary

Tenzing is expanding its Melbourne-based Guidewire leadership team. We seek a Senior Guidewire Technical Lead to provide hands-on technical leadership across Guidewire implementation and cloud delivery programmes.

You’ll own solution design, technical decisions and delivery outcomes for multi-stream projects. You'll mentor teams, drive DevOps, automation, and cloud enablement while engaging with client architects and stakeholders to ensure scalable, secure solutions.

Qualifications

• 10+ years' experience leading delivery of complex technology projects or programmes.
• Experience delivering end-to-end Guidewire implementations and cloud delivery.
• Leadership of multiple workstreams, teams and stakeholders with delivery ownership.

Responsibilities

• Lead the technical design and delivery of Guidewire InsuranceSuite across PolicyCenter, ClaimCenter and BillingCenter including Cloud services.
• Act as the primary technical authority on Guidewire programmes and guide solution design and risk management.
• Mentor developers and teams, oversee integrations and testing, and drive DevOps and automation improvements.
• Collaborate with client architects, analysts, SMEs and QA to ensure scalable, secure solutions.

Skills

Guidewire InsuranceSuite

Guidewire Cloud

Gosu/Java

CI/CD

Team leadership

Stakeholder management

Agile/Scrum

Cloud integrations

Tools

Git

Bitbucket

TeamCity

Datadog

Job description

Tenzing is a leading Guidewire consultancy across Australia and New Zealand. A Guidewire Partner since 2007, we design and deliver complex, integrated solutions for public and private insurers across both self‑managed platforms and Guidewire Cloud. We were recognised as the Guidewire APAC Consulting Partner of the Year for Outstanding Market Growth (2023/2024), reflecting our depth of expertise and strong client outcomes.

Our current focus includes large‑scale Guidewire Cloud migrations, greenfield implementations, and long‑running DevOps delivery teams. As part of the Tech Mahindra Group, we collaborate globally while maintaining a strong local consulting culture across ANZ. We’re now growing our team of Guidewire Technical Leaders in Melbourne, Brisbane and Sydney. We’re seeking Senior Guidewire Technical Leads to provide hands‑on technical leadership across Guidewire implementation and cloud delivery programmes. You’ll bring deep Guidewire platform expertise, strong architectural thinking, and the ability to lead delivery squads through complex design and technology decisions. This is a senior, credible leadership role - balancing technical ownership, stakeholder engagement, and team capability uplift.

What You’ll Be Responsible For:

• Leading the technical design and delivery of Guidewire InsuranceSuite solutions across PolicyCenter, ClaimCenter and BillingCenter, including integrations and Guidewire Cloud services.
• Acting as the primary technical authority on Guidewire programmes, owning solution design, technical decisions, and risk management.
• Guiding development teams across configuration, extension, integration, customisation, and testing using Guidewire frameworks, standards, and best practices.
• Designing and overseeing integrations between Guidewire and external systems using modern, cloud‑aligned integration patterns (API‑based, messaging, file‑based, and event‑driven).
• Collaborating closely with client architects, business analysts, SMEs, delivery leads and QA to ensure solutions are scalable, secure, and maintainable.
• Supporting Agile delivery through backlog refinement, estimation, sprint planning, and technical roadmap development.
• Mentoring developers and technical team members, supporting capability growth, knowledge sharing, and certification pathways.
• Driving continuous improvement across DevOps, testing automation, cloud enablement, and development practice.

Experience & Technical Skills:

• 10+ years' experience leading the delivery of complex technology projects or programmes
• Proven experience delivering end‑to‑end projects, from initiation and planning through to deployment and post‑implementation support
• Demonstrated leadership of multiple workstreams, teams, and stakeholders, with responsibility for successful delivery outcomes.
• Strong experience across much of the Guidewire ecosystem, including:
  • Hands‑on senior or lead development experience across Guidewire InsuranceSuite
  • Deep knowledge of Guidewire Cloud tools, environments, and deployment approaches
  • Gosu and Java development, GUnit testing, PCFs, rules, messaging, and xCenter concepts
  • Integration Gateway, App Events, and cloud‑compatible integration patterns
  • CI/CD, version control, and observability tooling (e.g. Git, Bitbucket, TeamCity, Datadog, or similar)
  • Relevant Guidewire Cloud certifications across one or more core areas

How You’ll Work (Universal Guidewire Delivery Skills):

At Tenzing, we value strong technical capability alongside excellent consulting and delivery skills. You’ll demonstrate:

• Consulting and customer‑focused mindset – professional, clear communicator with a strong focus on delivering meaningful business outcomes and value for customers.
• Agile delivery and collaboration – proven experience working in Scrum or SAFe environments, collaborating effectively with cross‑functional teams and stakeholders.
• Clear communication and influence – able to explain complex technical concepts clearly to both technical and non‑technical audiences.
• Ownership, quality, and problem solving – takes accountability for outcomes, applies critical thinking to solve problems, and cares about building high‑quality, reliable, and maintainable solutions.
• Adaptable and future‑focused – resilient in changing environments and proactively adopts AI‑enabled tools to improve individual and team productivity.

Why Join Tenzing?

For over twenty years, Tenzing has helped organisations navigate complex change. Our Sherpa ethos means standing alongside our clients, doing the hard work with them, and guiding them to successful outcomes. As an independent subsidiary of the Tech Mahindra Group, we offer the best of both worlds - access to global expertise and opportunities, while maintaining our strong local culture and ways of working across New Zealand and Australia. We invest in our people through tailored career development, mentoring, and a supportive, inclusive environment. Our leaders are experienced, approachable, and committed to helping our teams grow and thrive.

What We Offer:

• Competitive salary
• Discretionary annual bonus
• Flexible and hybrid working arrangements
• Option to purchase additional annual leave
• Fully subsidised life and income protection insurance
• Discounted medical insurance
• Comprehensive learning and development programmes
• Wellbeing initiatives including EAP and flu vaccinations
• Inclusive culture with regular social events and celebrations

If you’re ready to work on meaningful Guidewire projects, grow your expertise, and build your career in a supportive consulting environment, we’d love to hear from you.