Guest Services & Hospitality All‐Rounder

Yha Australia; Apollo Bay; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

On-site living option

Job summary

YHA Australia’s Apollo Bay Eco property seeks a proactive Guest Services All-Rounder to support Reception, Housekeeping, Guest Activities/Events and Food & Beverage across daily operations.

Ideal candidates bring strong customer service, excellent communication, and flexibility for a rotating roster including weekends and public holidays. On-site living options may be available.

Qualifications

• Experience in customer service environments.
• Excellent verbal and written communication.
• Willingness to work a rotating roster including weekends and public holidays.

Responsibilities

• Assist across Reception, Housekeeping, Guest Activities/Events and Food & Beverage to support daily operations.
• Provide high-quality guest interactions and problem solve on shift.

Skills

Customer service

Communication

Flexibility

Rotating roster

Job description

YHA Australia is seeking a proactive Guest Services All-Rounder for the Apollo Bay Eco property. You will work across Reception, Housekeeping, Guest Activities/Events and Food and Beverage, gaining exposure to all operational aspects of our hospitality property.

Ideal candidates have strong customer service experience, excellent communication, and Flexibility for a rotating roster, including weekends and public holidays. On-site living option may be available.

Guest Services & Hospitality All‑Rounder • Apollo Bay, VIC, AU